Pregunta[Translation-Question]

Hi Carlos,

Thanks for reaching out to the forums. We see you want to cancel a subscription. When cancelling a subscription, you need to turn off the auto renew first. Once that is off, then a subscription can be cancelled. Here is a guide to turn
off recurring charge.

Thanks,

Brad

Hello Reaper,

Thanks for reaching out to the forums. We see you have a question on home console sharing. In short yes it removes the sharing from the first friend. A profile can only have one home console at a time. Here is the guide for

home console for more information. You have available 5 switches not the ability to share with 5 consecutive people.

Thanks,

Brad

To add, the Home setting is only meant to be used on your own console. Sharing outside of the home is not recommended, and depending on how it is done, can violate the code of conduct and put you at risk for being banned.

Hello Mario,

Thank you for posting here on the Xbox forums. I'd be happy to help you out! This link should help you redeem your code. you can redeem it from the console itself, or from our website :

How to redeem gift cards and codes

Also, Xbox servers seems to have a service alert up right now. This service alert is affecting redeeming codes directly. You can

see the service alert here. You may also select "Notify me" to receive a text message once the service alert has been lifted.

Thank you!

Please note - That you don't need too and it is not excepted posting the same question multiple times on the Forum. We will get to your questions.

Thank you

[Translated]

Tenga en cuenta que no es necesario y que no se exceptúa publicar la misma pregunta varias veces en el Foro. Llegaremos a sus preguntas.

Gracias