Pre purchase DLC missing

Discus and support Pre purchase DLC missing in XBoX Sales and Promo to solve the problem; [img] I pre purchased Injustice 2 video game from Xbox store, but I did not receive the promised DLC for Darkseid with the game. How do I get it? I... Discussion in 'XBoX Sales and Promo' started by drstvbrule, Jun 5, 2017.

  1. drstvbrule
    drstvbrule Guest

    Pre purchase DLC missing


    Pre purchase DLC missing [​IMG]

    I pre purchased Injustice 2 video game from Xbox store, but I did not receive the promised DLC for Darkseid with the game. How do I get it? I purchased the game from Xbox store on 1/15/17

    :)
     
    drstvbrule, Jun 5, 2017
    #1
  2. Tabbe-803ACB27-78EA-4A40-B189-0E1EE25BF965
    Tabbe-803ACB27-78EA-4A40-B189-0E1EE25BF965 Guest
    Missing The Brothers to the End Elite Gear Pack DLC code.

    Pre-orderd Gears of War 4 Ultimate Edition, still missing the pre order bonus DLC: The Brothers to the End Elite Gear Pack.
     
    Tabbe-803ACB27-78EA-4A40-B189-0E1EE25BF965, Jun 5, 2017
    #2
  3. DemonicShadow91
    DemonicShadow91 Guest
    Haven't received codes for battleborn season pass content

    I am missing the dlc campaign missions that are supposed to come with the season pass. I was told before I'm apparently supposed to get download codes for them in my messages but they never came. Also you miss understood me a little there. The later purchase
    was refunded cause the fix didn't work and I still have the original pre ordered deluxe edition with season pass. I shouldn't have to buy dlc again I already paid for in the season pass.
     
    DemonicShadow91, Jun 5, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Pre purchase DLC missing

    Hey there dkeith38.

    If you pre-ordered the game, the content should be installed automatically for you. If you 'Manage' Injustice 2 under Games & Apps, do you see the content installed?
     
    Mister Maka, Jun 7, 2017
    #4
  5. Mister Maka Win User

    Pre purchase DLC missing

    Hey there dkeith38.

    If you pre-ordered the game, the content should be installed automatically for you. If you 'Manage' Injustice 2 under Games & Apps, do you see the content installed?
  6. JUSTIN JM Win User

    Hitman Bundle - Requiem DLC not downloadable or manageable

    I am still awaiting a response to my grievance. I was not able to obtain the "pre-order DLC" because it was not labeled as such. On 3/10 the Xbox Store listed in as apart of the bundle without any information that the pre-order DLC was only available for
    pre-orders, and because of that, I postponed buying it until the following day since I could go from purchase to download. The mislabel and/or misdescription of the DLC as apart of the bundle, when it was a pre-order only part of the bundle, caused me to miss
    out on the DLC. I have been denied content due to misrepresentation, not through any fault of my own.
  7. DemonicShadow91 Win User

    Haven't received codes for battleborn season pass content

    Hey there .

    Can you please clarify which content you're missing? If you cancelled your pre-order and later repurchased the game you would not be eligible for the pre-order content.
    I am missing the dlc campaign missions that are supposed to come with the season pass. I was told before I'm apparently supposed to get download codes for them in my messages but they never came. Also you miss understood me a little there. The later purchase
    was refunded cause the fix didn't work and I still have the original pre ordered deluxe edition with season pass. I shouldn't have to buy dlc again I already paid for in the season pass.
  8. Jose Hernandez Diaz Win User

    Purchased dlc doesn’t show up in manage game and add on

    I reset the console it didn’t work and I’m missing two dlc the character pass and the pre order
  9. Mister Beep Win User

    Deus Ex: Mankind Divided

    Hey AKKanMan,

    Deus Ex: Mankind Divided released on August 23rd, 2016. In order to qualify for the Human Revolution and the Missing Link DLC, you would have needed to pre-order on or before August 22nd 2016. Since you purchased the game on the 24th, unfortunately we are
    unable to provide codes.

    Skyrat99,

    Since you purchased the game on the release date, that would not be considered as a pre-order. This promotion specifically was for users who pre-ordered the game on or before August 22nd 2016 (the day before the game came out. Unfortunately we are unable
    to provide codes since the game was purchased the day of release.
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Pre purchase DLC missing

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