Pre-orders labelled incorrectly in my games and apps

... Ok... still, not my fault it was labeled incorrectly on Youtube

Hello brent3000,

We only recently deployed a hotfix for this issue as of this morning. You should now see the correct MyVIP progress as well as September payback based off of this corrected MyVIP level. Apologies for the confusion. You may be expecting a higher MyVIP due
to a previous issue where pre-orders were adding to MyVIP progress as a result of an error with our September offer that awarded MyVIP progress for pre-orders. That offer was incorrectly awarding for pre-orders made throughout the whole year instead of just
September. Due to this, you may have been seeing an inflated MyVIP level due to your pre-order from the 15th and 22nd incorrectly awarding progress as well as your pre-order on May 22nd. Your most recent purchase (October 10th) was similarly not added to progress
because it was a pre-order.

But usually when I pre order game it shows up in my apps and games as owned and I can download the pre order on my Xbox but it's not showing up in my Xbox on apps and games but maybe I have to wait longer

It just says pre ordered but on my xbox it isnt in my games and apps ready to pre install. I have got the pre order bonus installed though as when i was on the store it said "manage you own this" and when i clicked that it was there to install but the main game isn't.

If you have pre-ordered it digitally it will show up In My Games and App later next week to pre download before the bate starts