Pre Ordered Twice

Discus and support Pre Ordered Twice in XBoX Games and Apps to solve the problem; I pre-ordered MW2 twice. First time through regular MW, the second time was through the store. I was trying to install everything early. It let me buy... Discussion in 'XBoX Games and Apps' started by Gabe Stein, Sep 28, 2022.

  1. Gabe Stein
    Gabe Stein Guest

    Pre Ordered Twice


    I pre-ordered MW2 twice. First time through regular MW, the second time was through the store. I was trying to install everything early. It let me buy it twice, the same vault edition both times. I cancelled the second one so I don’t get charged twice. In my account it says I ordered it twice and will be paying twice a week before release date. I guess my question is, will returning the second one effect any promotions or effect me in any way or am I all set? Why would it let me buy the same edition twice, what am I missing here? Is it an error on microsoft’s end?

    :)
     
    Gabe Stein, Sep 28, 2022
    #1
  2. JosefLBohorquez Win User

    Pre Ordered Twice

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Gabe

    Nope, if you cancel the second order (latest) you're good to go
    You should receive the same benefits
  3. Rene Garcia1 Win User

    I paid to pre order a game around this month and I just an email that I will be charged again, why am I being charged for something i paid to own and play

    I pre order need for speed unbound

    And I was charged twice today
  4. OpticRJames Win User

    Charged twice for pre-order

  5. Kathy A. Win User

    Charged twice for pre order.

    Hi Velvotron,

    Greetings! Thank you for posting in Xbox Forums. We are happy to help.

    We understand that you were looking forward for the money to be refund when you got charged twice in your account. Let’s us check on this together and sort this out in timely manner.

    Please check this link: Microsoft account | Order History kindly check if the transactions you had have been completed or pending. If both were completed transaction please go directly to this link to request a refund: Xbox.com/refunds

    Otherwise, if you have clarification regarding your bill try to contact support so they can further assist you. Please use this link - Xbox Support.

    If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  6. OpticRJames Win User

    Charged twice for pre-order

    I see. If you were charged twice by your bank, please do contact them to dispute the other charge and inform them that you are only seeing one completed transaction on your account's order history.
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Pre Ordered Twice

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