Pre-Ordered Quantum Break on 3/2/2016 Still no codes even after launch!!!

Discus and support Pre-Ordered Quantum Break on 3/2/2016 Still no codes even after launch!!! in XBoX Sales and Promo to solve the problem; Hello Xbox support. I preordered the game Quantum Break in the beginning of March hoping to at least get my Alan Wake's American Nightmare code way... Discussion in 'XBoX Sales and Promo' started by Tx Toasty, Apr 18, 2016.

  1. Tx Toasty
    Tx Toasty Guest

    Pre-Ordered Quantum Break on 3/2/2016 Still no codes even after launch!!!


    Hello Xbox support. I preordered the game Quantum Break in the beginning of March hoping to at least get my Alan Wake's American Nightmare code way before QB came out, while knowing that the full Alan Wake + DLC code wouldn't be sent until after QB came
    out. To my dismay, I still have yet to receive my codes for either Alan wake + DLC or American Nightmare and I am getting very upset at the poor level of service. Please send me my codes I have been patiently waiting for almost 2 months now!

    :)
     
    Tx Toasty, Apr 18, 2016
    #1
  2. StaaR016
    StaaR016 Guest
    Pre Ordered Quantum Break, Still no PC code.

    i pre ordered quantum break on

    [table][tr][td]3/3/2016[/td][td]Quantum Break[/td][/tr][/table]

    [table][tr][/tr][/table]

    still haven't recieved a code for the PC version Pre-Ordered Quantum Break on 3/2/2016 Still no codes even after launch!!! :(
     
    StaaR016, Apr 18, 2016
    #2
  3. Rothelian
    Rothelian Guest
    Quantum Break codes

    Hello,

    on April 4th, 2016 I have pre-ordered Quantum Break and still haven't received any preorder bonus codes.
     
    Rothelian, Apr 18, 2016
    #3
  4. bowski477
    bowski477 Guest

    Pre-Ordered Quantum Break on 3/2/2016 Still no codes even after launch!!!

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations.
     
    bowski477, Apr 18, 2016
    #4
  5. Mister Beep Win User

    Did not receive Quantum Break Windows 10 Code

    Hey Rookboom,

    Where did you purchase Quantum Break? In order to qualify for Quantum Break on Windows 10, you would have needed to pre-order through the Xbox Store or redeem a Quantum Break code before April 4th, 2016.

    If you got a code for Quantum Break on Xbox One and redeemed after April 4th, 2016, I'm afraid you do not qualify for this offer.

    Keep us posted!
  6. bowski477 Win User

    Pre-Ordered Quantum Break on 3/2/2016 Still no codes even after launch!!!

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations.
  7. Mister Beep Win User

    Quantum Break Pre-Order never received Alan Wake American Nightmare and Quantum Break PC code

    Pre-ordering a code to redeem the digital version of Quantum Break through the Xbox Store before the launch of Quantum Break (which was April 5th, 2016) would have included the digital pre-order bonuses. However the disc version would not have been eligible.

    Again, sincere apologies for any frustration this may have caused. For more information, check out the
    Quantum Break on Windows 10 FAQ. I'll quote the relevant piece below:

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM
    Pacific Time. Windows 10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59
    PM Pacific Time.) For Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
  8. Mister Beep Win User

    Quantum Break Windows 10 Code

    Hey Aldazar83,

    If you purchased Quantum Break digitally after April 4th 2016, you will not be eligible for the Windows 10 code as that was specifically a pre-order offer. Since Quantum Break is not an Xbox Play Anywhere game, purchasing Quantum Break on Xbox One after
    that date does not unlock the Windows 10 version.

    Hope this helps clear it up!
  9. Mister Beep Win User

    Haven't received my Quantum Break windows 10 code

    Hey there,

    Unfortunately the Windows 10 version of Quantum Break is only included with digital pre-orders, Quantum Break on Xbox One codes redeemed by April 4th 2016, and with Quantum Break Xbox One bundle's purchased in US, UK, and Canada. For more information, please
    check out the Quantum Break on Windows 10 FAQ.

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM Pacific Time. Windows
    10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59 PM Pacific Time.) For
    Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
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Pre-Ordered Quantum Break on 3/2/2016 Still no codes even after launch!!!

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