Pre-Ordered Quantum Break not received | Vorbestelltes Quantum Break nicht erhalten

Discus and support Pre-Ordered Quantum Break not received | Vorbestelltes Quantum Break nicht erhalten in XBoX Sales and Promo to solve the problem; English I have pre-ordered Quantum Break at the 7th March 2016 for 69,99 € but until now i do not get any eMail, or Message via my XBOX-App to play it... Discussion in 'XBoX Sales and Promo' started by MarFlingen, Apr 23, 2016.

  1. MarFlingen
    MarFlingen Guest

    Pre-Ordered Quantum Break not received | Vorbestelltes Quantum Break nicht erhalten


    English

    I have pre-ordered Quantum Break at the 7th March 2016 for 69,99 € but until now i do not get any eMail, or Message via my XBOX-App to play it on my PC.

    At the 5th April 2016 was the Release-Date and i was waiting for any Message but nothing happens.

    Until now i do not received any Messages about Quantum Break, so i was calling the Support and now i post the Problem here at the Forum.

    It would be very great to get some help about it.

    -------------------------

    German

    Ich habe Quantum Break am 7. März 2016 für 69,99 € vorbestellt, aber bis heute keine eMail, oder Nachricht über meine XBOX-App erhalten, um es auf meinem PC spielen zu können.

    Am 5. April 2016 war der Erscheinungstag und ich habe auf eine derartige Nachricht gewartet, aber nichts ist passiert.

    Bis heute habe ich keine Nachricht über Quantum Break erhalten, also habe ich den Support angerufen und schreibe nun über das Problem hier im Forum.

    Es wäre äußerst großartig, wenn man mir dabei helfen könnte.

    :)
     
    MarFlingen, Apr 23, 2016
    #1
  2. katzenmilch86
    katzenmilch86 Guest
    Quantum Break PC Key nicht erhalten

    Hallo ich habe quantum break auf der xbox one vorbestellt aber bis jetzt noch keinen key erhalten für denn PC.

    Was kann ich tun ?

    Mfg und danke schon mal
     
    katzenmilch86, Apr 23, 2016
    #2
  3. FinerMold131289
    FinerMold131289 Guest
    No Quantum Break code

    Hi,

    I pre ordered Xbox One Quantum Break bundle from retailer in february. I received my Xbox One in 5th April. I haven't yet received Windows 10 keys code for Quantum Break.
     
    FinerMold131289, Apr 23, 2016
    #3
  4. OndoyBahista
    OndoyBahista Guest

    Pre-Ordered Quantum Break not received | Vorbestelltes Quantum Break nicht erhalten

    OndoyBahista, Apr 23, 2016
    #4
  5. Mister Maka
    Mister Maka Guest
    Hey there! I've sent you a Forums Private Message. You can check those by clicking
    HERE. =)
     
    Mister Maka, Nov 3, 2018
    #5
  6. Mister Maka Win User

    Pre-Ordered Quantum Break not received | Vorbestelltes Quantum Break nicht erhalten

    Hey there! I've sent you a Forums Private Message. You can check those by clicking
    HERE. =)
  7. OndoyBahista Win User

    Pre-Ordered Quantum Break not received | Vorbestelltes Quantum Break nicht erhalten

  8. Mister Beep Win User

    Buy Quantum Break digital on Release - but still no Win10 Game or Alan Wake

    Hey Sibdrasil!

    Just a heads up, we are looking into an issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Just wanted to clarify with you on the details of the promotion, since you mentioned you purchased Quantum Break on the release date, you will not be eligible for Quantum Break on Windows 10 as that was for users that pre-ordered before the release.

    Thank you for your patience.
  9. CryonicEFX Win User

    Quantum Break pre-order bonuses have not been delivered

    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
  10. Mister Quimby Win User

    Codes for Digital Quantum Break purchase

    Hey there dr3wzy1

    Just to clarify, when did you purchase Quantum Break? If you just purchased Quantum Break recently, it will take up to 10 days for you to receive your code. Also, if you recently purchased Quantum Break, you will only receive a code for Alan Wake. The Windows
    10 version of Quantum Break and American Nightmare were only offered with the pre-order of Quantum Break.

    If it has been past 10 days, be sure to let us know so that we can look into this further. Thanks!
Thema:

Pre-Ordered Quantum Break not received | Vorbestelltes Quantum Break nicht erhalten

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