Pre-ordered Quantum Break Digitally via Xbox Store; still no AW or W10 codes on 4/16

See title; delayed pre-order bonuses makes sad & confused panda

:)

 

pre ordered quantum break via xbox store still havent got win 10 code or alan wake code

pre ordered quantum break via xbox store still havent got win 10 code or alan wake code

 

Quantum Break Digital Xbox One Pre-Order and no promotion codes.

Pre-ordered Quantum Break digitally from the Xbox Store for Xbox One, and still haven't received the bonus Quantum Break Windows PC code, or the Alan Wake codes. Any further updates on when we may receive the promotion codes? Thanks.

 

Same here, nothing yet at all

 

Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations. Official forum support will return on Monday.

 

So any update since support was supposed to be back today? It's been 13 days this is getting ridiculous. Would like a response that at least says everything is checked off & your pre-order was fine it's just really late.

 

Hey all!

The info bowski477 provided above is correct. We're currently looking into this but please keep an eye out on your Xbox Live messages. Thank you for your patience!