Pre-ordered Quantum Break 4/24

Discus and support Pre-ordered Quantum Break 4/24 in XBoX Sales and Promo to solve the problem; I pre-ordered Quantum Break the night before release and have not received any of the preorder bonuses. The offer was displayed online when I placed... Discussion in 'XBoX Sales and Promo' started by MWoogie WBK, Apr 17, 2016.

  1. MWoogie WBK
    MWoogie WBK Guest

    Pre-ordered Quantum Break 4/24


    I pre-ordered Quantum Break the night before release and have not received any of the preorder bonuses. The offer was displayed online when I placed my order. How can I receive the bonus content?

    Thank you.

    :)
     
    MWoogie WBK, Apr 17, 2016
    #1
  2. Icebound Coma
    Icebound Coma Guest
    Have not received codes for Windows 10 Quantum Break or Alan Wake American Nightmare

    Pre-ordered Quantum Break on 4/2/16 and have yet to receive any codes for Quantum Break PC or the Alan Wake American Nightmare. Please help. Thank you.
     
    Icebound Coma, Apr 17, 2016
    #2
  3. Lhota
    Lhota Guest
    Help! Never Received codes/credit for PC Quantum Break and Alan Wake

    Pre-ordered Quantum Break on the Xbox Store on 4/3

    Never received codes/credit for Alan Wake games and Quantum Break PC.

    Talked to MS support and they said to post here.
     
    Lhota, Apr 17, 2016
    #3
  4. bowski477
    bowski477 Guest

    Pre-ordered Quantum Break 4/24

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations.
     
    bowski477, Apr 18, 2016
    #4
  5. bowski477 Win User

    Pre-ordered Quantum Break 4/24

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations.
  6. GangWay1 Win User

    Quantum break havent received ANY pre order codes

    I Pre-Ordered Quantum Break on April 4, 2016 and I have not yet received the codes for Alan Wake, DLC, American Nightmare, or the Windows 10 version of Quantum Break. I would like to receive these codes soon. Thank You.
  7. Mister Beep Win User

    Haven't received my Quantum Break windows 10 code

    Hey there,

    Unfortunately the Windows 10 version of Quantum Break is only included with digital pre-orders, Quantum Break on Xbox One codes redeemed by April 4th 2016, and with Quantum Break Xbox One bundle's purchased in US, UK, and Canada. For more information, please
    check out the Quantum Break on Windows 10 FAQ.

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM Pacific Time. Windows
    10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59 PM Pacific Time.) For
    Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
  8. Mister Beep Win User

    Quantum Break Pre-Order never received Alan Wake American Nightmare and Quantum Break PC code

    Pre-ordering a code to redeem the digital version of Quantum Break through the Xbox Store before the launch of Quantum Break (which was April 5th, 2016) would have included the digital pre-order bonuses. However the disc version would not have been eligible.

    Again, sincere apologies for any frustration this may have caused. For more information, check out the
    Quantum Break on Windows 10 FAQ. I'll quote the relevant piece below:

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies
    last (physical game discs and bundles with Quantum Break game discs are excluded from this offer). Quantum Break Xbox One codes purchased at retail and inside bundles must be redeemed on the console or at Xbox.com by April 4, 2016 11.59 PM
    Pacific Time. Windows 10 game redemption code will be sent via Xbox system message around the week of April 5, 2016. (In US, UK and Canada, codes with pre-order of the Xbox One Special Edition Quantum Break Bundle can be redeemed by April 10th, 2016, 11.59
    PM Pacific Time.) For Windows 10 game system requirements see www.quantumbreak.com/windows10. Offer available in all Xbox Live markets except China.
  9. Tzar of kaos Win User

    Is the Xbox one Dying?

    Xbox one is dying,i can't pre-order Gears 4,Quantum Break,Sea of thieves,Crackdown 3,Halo 6,.....

    The end of the world. :)
Thema:

Pre-ordered Quantum Break 4/24

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