Pre-Ordered Halo Wars 2 Ultimate Edition Digitally before the 20th and still havent received ...

Since the official release date is the 20th, it will count as a pre-order until the then.

The 21th is the official release date for Halo Wars 2 Standard Edition; the official release date for Halo Wars 2 Ultimate Edition is the 17th. You can buy (not pre-order) both Halo Wars 2 Ultimate Edition and the preorder version of it in the store now.
So, it's mighty confusing. But to be on the safe side I'd better buy the game on the 21th. What a mess!

Hey there!

As mentioned in the store description for
Halo Wars 2: Ultimate Edition, the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.

Hey there!

As mentioned in the store description for
Halo Wars 2: Ultimate Edition, the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.

It says on Halo Waypoint anyone that bought it before the 14th gets Halo Wars DE on the 20th.

Found this on the official halo website:

https://www.halowaypoint.com/en-us/news/forge-on

Q: How do I get early access to Halo Wars: Definitive Edition?

A: Everyone who pre-orders the digital version of the Halo Wars 2: Ultimate Edition for Xbox One or Windows 10 will receive a token for Halo Wars: Definitive Edition. Tokens begin rolling out on Dec. 20, 2016 and will be sent in waves. You can order the digital
version of the Halo Wars 2: Ultimate Edition from the Xbox Store, Windows Store, Xbox.com, or participating retailers.

That article is dated Dec 19, 2016

This one is dated Dec 20, 2016 and states:

"Codes are rolling out through the coming weeks, but anyone who pre-ordered by December 14 should receive one today, so keep an eye out "

Read more at
https://news.xbox.com/2016/12/20/halo-wars-definitive-edition-early-access-available-now/#yS6JpIUylr...
[/quote

Hey, Firehopper!

Sorry to see any confusion and frustrations around this, however the description of

Halo Wars 2: Ultimate Edition pre-order page clearly states that it will take 7-10 days before you receive your code.

*Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016. Redeem your code on
Xbox One, Xbox.com or the Xbox App on Windows 10. For more information on how to redeem codes, visit Xbox.com/howtoredeem-console.

If it hits day 11 and you still do not have your Halo Wars Definitive Edition code, please post up a new thread detailing your purchase date so that we can dig into this further. Thanks for understanding!