Pre ordered game saying I don’t own it.

Discus and support Pre ordered game saying I don’t own it. in XBoX Games and Apps to solve the problem; I bought COD cold war pre order edition and have been playing it since release. Today i opened the game and it said i needed to buy the game to play... Discussion in 'XBoX Games and Apps' started by jakerobins-brady, Nov 18, 2020.

  1. jakerobins-brady
    jakerobins-brady Guest

    Pre ordered game saying I don’t own it.


    I bought COD cold war pre order edition and have been playing it since release. Today i opened the game and it said i needed to buy the game to play iteven though i was on as recently as last night. I deleted it to re download and now it will not let me
    without repurchasing.

    Gamertag OGkill3r1877

    :)
     
    jakerobins-brady, Nov 18, 2020
    #1
  2. Michael Robinson8 Win User

    Please help

    If I uninstall the game wouldn’t it be in my owned games? It’s saying I have to preorder it again but the $60 came out of my bank so does that mean I own it? Or since I pre ordered it do I need to just wait for it to come out on the Xbox one and then check my owned games again? I don’t have the money to pre order it again
  3. ethanmiter Win User

    Call of duty cold war

    Yes I am having the same problem I pre-ordered the game and I bought the $80 version but it’s saying that I don’t own the game and I have to buy it again.
  4. jonahHoman Win User

    Has anyone made sense of the Forza Horizon 5 premium add on?

    I had this same problem I preordered forza horizon 5 premium on October 5th got on this morning and says I don’t own the premium when in my order history it says I bought it. But when I click the game it says your too early but I bought the premium version, and so when I go back into store it says pre order like I already did [mod removed]
  5. Xbox player....o Win User

    How do I access the krypt items in MortalKombat11?

    Also, I have pre-ordered the game, put in the recipt code and i don’t have the pre-order skin for Shou Kahn, how do I access that?
  6. COLEWARREN1 Win User

    Pre order not showing up

    It just says pre ordered but on my xbox it isnt in my games and apps ready to pre install. I have got the pre order bonus installed though as when i was on the store it said "manage you own this" and when i clicked that it was there to install but the main game isn't.
Thema:

Pre ordered game saying I don’t own it.

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