Pre-ordered game but can't download it.

PhattyPhatPhat · Jan 27, 2018

I pre-ordered sea of thieves on Friday and I cannot access the beta. It does not show up in"my games & apps" as other guides say it should and if I search for the beta through the store (browser or on the Xbox one) it just tells me "coming soon" and there
is no button to download it. I've even tried going through the Xbox app but that just says "coming soon" as well. Could use some help here.

:)

Dwhitt1981 · Jan 27, 2018

Pre downloading 4K assets for Xbox one x

I have the Xbox one x pre ordered and was looking for the pre download 4K option so I can be ready but can't find it anywhere.

EditingMass · Jan 27, 2018

Pre ordered South Park™: The Fractured but Whole™ Gold Edition didn't get South Park™: The Stick of

I Pre ordered South Park™: The Fractured but Whole™ Gold Edition didn't get South Park™: The Stick of Truth ™ and can't download it in the xbox store.

Stuck in Abyss · Mar 7, 2018

well try joining the Xbox insiders they test the game free but if the problem continues u should contact support

Bazajaytee

Unfortunately Microsoft only allows you to pre-order games that have some kind of pre-loading.

Games that aren't in manufacture or close to that point aren't open to pre-orders because the Xbox has nothing to download.

Either it is a fault in the system that Microsoft can't process a pre-order without something being downloaded or they did it on purpose to stop some getting confused why they didn't get anything for their pre-order.

Stuck in Abyss

well try joining the Xbox insiders they test the game free but if the problem continues u should contact support

Media Streamer

The answer here is quite simple. The PSN is a pre-order, not a pre-load. On PSN you can only pre-load days before the game is released. On XB1 you can only pre-load/pre-order when there is a game to actually download. Meaning the game has gone "Gold." The
reason we can't pre-download right now is that the game is still not finished. Not ready to be put on discs and not ready to be put up on servers for pre-download. As soon as it is, the pre-load will be available.

Personally I prefer this to PSN's pre-order because at least you know the game is ready when you do it on XB1 but you could shell out that cash for the PSN version and the game and the game might miss it's release date and you have cash in limbo for no reason.
Pre-orders are stupid. XB1's pre-order/pre-loads are a breath of fresh air in an otherwise greedy game economy.

"Pre-order this game now from Gamestop, even though the game has no release date and won't be seen on shelves for over a year." . . . ridiculous.

That was in reference to the new Batman game btw, not GTA V

Mika Aleem

I know I'm not talking about the full game download usually when I buy a game on Xbox I can download the pre order to have on my Xbox ready for when it's released like I have diablo 4 pre order downloaded and game not out yet I'm just confused by the fact it's not showing up as owned in my games and apps and can't download the pre order it's not showing up but it's probably because it's just been announced probably have to wait a little longer I hope don't wanna have to rebuy it

Cesar Agrat Vkl

I pre-order and the Pack of characters of Gears of War Ultimate Edition can't be downloaded :/

Pre-ordered game but can't download it.