Pre order Quantum Break did not receive complimentary game

Discus and support Pre order Quantum Break did not receive complimentary game in XBoX Sales and Promo to solve the problem; I didn't received the Redeem Code for Alan Wake & Quantum Break c94aeafb-dc44-4699-9d61-ace07c72e3eb Discussion in 'XBoX Sales and Promo' started by FriendedToast49, Sep 13, 2016.

  1. FriendedToast49
    FriendedToast49 Guest

    Pre order Quantum Break did not receive complimentary game


    I didn't received the Redeem Code for Alan Wake & Quantum Break

    :)
     
    FriendedToast49, Sep 13, 2016
    #1
  2. gem2001
    gem2001 Guest
    I purchased the game quantum break in pre order but did not receive the code to download it on windows

    I purchased the game quantum break in pre order but did not receive the code to download it on windows

    how can I solve
     
    gem2001, Sep 13, 2016
    #2
  3. DeadMoonSoul
    DeadMoonSoul Guest
    pre-order the Quantum Break for Xbox One but did not receive the cdk of Alan Wake’s American Nightmare

    pre-order the Quantum Break for Xbox One but did not receive the cdk of Alan Wake’s American Nightmare

    my xbox live account [Mod Removed]
     
    DeadMoonSoul, Sep 13, 2016
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Pre order Quantum Break did not receive complimentary game

    Hey, Toast! I've sent you a Forums private message. You can check them
    here! Pre order Quantum Break did not receive complimentary game :D
     
    Misses Quinzel, Sep 15, 2016
    #4
  5. Misses Quinzel Win User

    Pre order Quantum Break did not receive complimentary game

    Hey, Toast! I've sent you a Forums private message. You can check them
    here! :D
  6. Jiggaapril Win User

    Quantum Break preorder

    I pre ordered quantum break and did not receive my Alan Wake American Nightmare bonus and and i waited 7-10 days. I pre ordered through microsoft store and it said you will receive bonus.
  7. CryonicEFX Win User

    Quantum Break pre-order bonuses have not been delivered

    I have not received any pre order bonuses or codes from my Quantum Break pre order as well.
  8. Mister Beep Win User

    Buy Quantum Break digital on Release - but still no Win10 Game or Alan Wake

    Hey Sibdrasil!

    Just a heads up, we are looking into an issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Just wanted to clarify with you on the details of the promotion, since you mentioned you purchased Quantum Break on the release date, you will not be eligible for Quantum Break on Windows 10 as that was for users that pre-ordered before the release.

    Thank you for your patience.
  9. Mister Beep Win User

    Quantum Break pre order codes not received

    Hey KingDexter992,

    In order to receive this items, you would have needed to pre-order Quantum Break through the Xbox Store, or redeem a code for the digital version of Quantum Break before April 4th, 2016. When did you purchase/redeem Quantum Break? You can check the Microsoft
    Commerce     page to see the exact date.

    Keep us posted! :)
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Pre order Quantum Break did not receive complimentary game

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