Pre Order Punshcard does not track

x StrongBad x · Feb 9, 2017

Hello Team

I have a problem with my tracking in xbox live rewards i pre ordered a game and it did not track in the punshcard

(I bought it on 6th january)

:)

XBLRewards8 · Feb 9, 2017

Didn't not receive my preorder credits

Hello disc frolf,

Your purchase of TitanFall 2 was not a pre-order, and therefore not eligible for this offer. The body of the page tracks all purchases and marks them as "You pre-ordered" even if you did not pre-order them.

Hellfire IRL · Feb 9, 2017

Has anyone Pre-ordered the Collectors edition from GAME (UK)?!?!

R* Warehouse cancelled my Special Edition pre-order so I done it with GAME UK, I can track the order okay they sent an email on Friday saying 'Your order is being processed' with a working track order link, I was a guest though and it's not the Collectors
- If I were you I'd definitely contact them.

XBLRewards8 · Feb 10, 2017

Hello x StrongBad x,

We do not see a pre-order purchase on January 6th. Both Watch Dogs 2 and Mad Max were not in pre-order state at that time. Furthermore, we see that you have been purchasing in USD. Since you are a German Rewards member, we can only Reward purchases made
in Euro, which is why your purchase on February 1st did not award a punch.