Pre-Order Punchcard not counting a game?

Discus and support Pre-Order Punchcard not counting a game? in XBoX Rewards & Social to solve the problem; Hello, I pre-ordered both Monster Hunter & Dragon Ball FighterZ for the punch card mission but it appears that I am only receiving credit for Monster... Discussion in 'XBoX Rewards & Social' started by Splattered23, Jan 26, 2018.

  1. Splattered23
    Splattered23 Guest

    Pre-Order Punchcard not counting a game?


    Hello,

    I pre-ordered both Monster Hunter & Dragon Ball FighterZ for the punch card mission but it appears that I am only receiving credit for Monster Hunter.

    Dragon Ball now says "Released" and is greyed out even though I preordered it... Monster Hunter is also greyed out but it DOES acknowledge that I preordered it.

    What needs to be done to fix this so I get credit for Dragon Ball?

    Thanks!

    :)
     
    Splattered23, Jan 26, 2018
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Purchased Destiny 2 Digital Deluxe- Did not receive the MyVIP Percentage Back

    Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.
     
    XBLRewards3, Jan 26, 2018
    #2
  3. What counts toward VIP star ranking?

    I pre-ordered a game and it counted toward the pre-order punchcard. Will this pre-order amount also count toward the total for obtaining a VIP star rank? If not, can the allocation of that pre-order amount be altered so it goes toward the VIP star rank
    instead of the punchcard?
     
    AqueousBeaver, Jan 26, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Pre-Order Punchcard not counting a game?

    Hello Splattered23,

    From the FAQ:

    When will I receive my Rewards Credits?



    Your punchcard should update within 96 hours of your pre-order.

    If you only recently purchased a pre-order of Dragon Ball, we have not received that data yet.
     
    XBLRewards8, Jan 26, 2018
    #4
  5. Smwutches Win User

    Xbox Rewards

    If you pre-ordered before the punchcard, it won't count. The purchase only counts after you activate the punchcard.
  6. Smwutches Win User

    Halo infinite punch card for microsoft rewards

    Did you pre-order before the punchcard was available? If so, the purchase wouldn't count towards the punchcard.
  7. Smwutches Win User

    Microsoft rewards

    You only get credit if you make the purchase during the dates listed on the punchcard. If you pre-ordered before the punchcard, the purchase doesn't count.
  8. XBLRewards3 Win User

    Pre-order PunchCard Mission Question

    Hi TG Fireflex. To qualify for the Games on Demand punchcard, pre-orders must be made during the promotional offer period. Since this iteration of the Games on Demand punchcard began October 1, only purchases made after that date
    will count.
  9. XBLRewards8 Win User

    Pre-Order Punchcard not counting a game?

    Hello Splattered23,

    From the FAQ:

    When will I receive my Rewards Credits?



    Your punchcard should update within 96 hours of your pre-order.

    If you only recently purchased a pre-order of Dragon Ball, we have not received that data yet.
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Pre-Order Punchcard not counting a game?

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