Pre Order problem

Discus and support Pre Order problem in XBoX on Consoles to solve the problem; I pre ordered Black Ops 4 over a month ago on my previous bank card which i lost, how do i ensure that the money comes out on my new bank card?... Discussion in 'XBoX on Consoles' started by Kyziee, Sep 27, 2018.

  1. Kyziee
    Kyziee Guest

    Pre Order problem


    I pre ordered Black Ops 4 over a month ago on my previous bank card which i lost, how do i ensure that the money comes out on my new bank card?

    :)
     
    Kyziee, Sep 27, 2018
    #1
  2. ABPcz
    ABPcz Guest
    Pre order problem

    Hello, i bought sea of thieves but i got no redeem code for pre orders bonus...
     
    ABPcz, Sep 27, 2018
    #2
  3. Xhaxhi BennY
    Xhaxhi BennY Guest
    Pre-Order Problem

    Hello, i pre-ordered Call Of Duty Black Ops 4, when it comes on sale. It was the simple version. It hasn't other versions of the game. But now you released 2 new packs. How can i be refund to purchase the Deluxe Version. You didn't put all offers early,
    i mean it was only that offer so i took it imediately. But now i wanna take the Deluxe Version, but i don't want to pay the entire version again. So how can i upgrade? Thanks in advance.
     
    Xhaxhi BennY, Sep 27, 2018
    #3
  4. XBF Chris J
    XBF Chris J Guest

    Pre Order problem

    Hello Kyziee,

    Thank you for bringing this issue to our attention. You should be able to access your order history from

    account.microsoft.com    .

    From there you can access your pre order transaction and switch payment methods.

    For direct assistance with this issue I recommend
    contacting us here     so that an Xbox agent can do this for you.

    Hope this helps!
     
    XBF Chris J, Sep 27, 2018
    #4
  5. Devil Tears006
    Devil Tears006 Guest
    Devil Tears006, Nov 3, 2018
    #5
  6. MrSmoofy74 Win User

    Comment in this post if you have had your xbox 360 for 5 year or more with no problems

    I pre-ordered and had the original xbox with no problems then I had the xbox360 pre order original with no problems then then slim now and zero problems.
  7. BeastBadshah Win User

    Pre-order problems

    80$ is not enough microsoft charge taxes based on your payment and billing address so you have around 85$ in account to complete the purchase
  8. T.GoZen Win User

    Pre order problem

    Yes. Same for me. We downloaded the preorder and waited for the launch. It’s only now, at the launch, do I get any indication that the order was cancelled! My boy had his heart set on the preorder goodies. Yesterday morning it was still showing up in “My games and Apps” but now it is gone.
  9. twitchliquidskullssk Win User

    Pre order problem

    Thank you for your help didn’t know that and did check and said failed so now I know the problem
  10. Daft Badger Win User

    Pre-order Problem

    Best bet would be to contact support
    here     as they are the only ones with access to all your account & billing info & should be able to see whats going on.
Thema:

Pre Order problem

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