Pre order isn't working

Discus and support Pre order isn't working in XBoX Games and Apps to solve the problem; My pre orders for my cod 3 isn't working and inwasnt refunded past purchases nor does this current purchase isn't working and its the 2nd day of... Discussion in 'XBoX Games and Apps' started by legacyblack reign of a, Nov 4, 2023.

  1. Pre order isn't working


    My pre orders for my cod 3 isn't working and inwasnt refunded past purchases nor does this current purchase isn't working and its the 2nd day of preorder access

    :)
     
    legacyblack reign of a, Nov 4, 2023
    #1
  2. Sodangidni Win User

    Pre order isn't working

    Hello legacyblack R. I’m Arturo, and I’ll be glad to assist with your concern today.

    May I know if the transaction for this preorder is reflected in your Microsoft account order history with the status completed, or the preorder appears with the status declined/canceled?

    https://account.microsoft.com/billing/orders

    I have seen similar posts about other players who have experienced a declined transaction for the game.

    Thanks for your attention,

    Arturo.

    Note: Please refrain from sharing personal information, including an email address or order number, in case you find this transaction. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.
  3. Sodangidni Win User

    Pre order isn't working

    Thank you, I would like to let you know that when a charge on your account has failed for a pre-order, there will be another attempt at a charge a few days later. If that second attempt fails to successfully charge, your pre-order will be canceled, and you'll need to repurchase the desired game again after you have added a valid payment option to your account in order to access it again.

    Reference link:

    https://support.xbox.com/help/subscriptions-billing/buy= games-apps/pre-order-faq

    It is important to point out that the first charge you received when placing the pre-order was just a test charge / authorization charge, and after a few days the charge disappeared.

    You may want to contact your bank for more information about why they were not able to process the real charge.
  4. legacyblack reign of Win User

    Pre order isn't working

    Yes I have both the decline and the purchase and my preorder isn't working and it's the 2nd day
  5. Epic Louie Win User

    Destiny Beta Access code issue

    I've had a few customer do that to me. I work at Gamestop. They'll pre-order the game for $5, than come in the next week and cancel their pre-order. it *** me off, but there isn't anything I can do about it.
  6. Connormcl Win User

    Destiny Beta Code Problem

    No it still isn't working.

    I'm using the codes they send you after you type the pre-order code into Bungie.net.
Thema:

Pre order isn't working

Loading...
  1. Pre order isn't working - Similar Threads - Pre order isn't

  2. Pre-order issue

    in XBoX Games and Apps
    Pre-order issue: I pre-ordered CarX Street on my Xbox series s, then the day of the games launch, my pre-order disappeared. Now it’s saying it was declined in my order history. But the money was taken out of my...
  3. Destiny 2 Edge of Fate pre-order question

    in XBoX Games and Apps
    Destiny 2 Edge of Fate pre-order question: Hello there, I recently pre-ordered the Destiny 2 Edge of Fate (Ultimate Edition), got most of the content that was promised, but wasn't charged anything for it. I used my debit card, but still...
  4. Pre order of the show 25 says I’m too early but it released 2 days ago

    in XBoX Games and Apps
    Pre order of the show 25 says I’m too early but it released 2 days ago: Pre order of the show 25 says I’m too early but it released 2 days ago. e242362e-90ad-4eae-88fa-09b0ffa5b89a
  5. How do I get a refund for my Pre-order

    in XBoX Games and Apps
    How do I get a refund for my Pre-order: Hello, I purchased a Monster hunter wilds preorder as of September 25 2025, I have since moved to PC as my primary play system and have pre-ordered the game there instead. Due to the age of the...
  6. I’m trying to pre order assassin’s, Creed shadows, digital deluxe edition with my cash app...

    in XBoX Games and Apps
    I’m trying to pre order assassin’s, Creed shadows, digital deluxe edition with my cash app...: I’ve used my cash app card to pre order games and it always worked but it won’t work on assassins creed shadows 1fbd9c3d-7b95-448b-b470-b4c7da6c5307
  7. Xbox won't let me pay with my account balance for a pre-order; defaults to credit card

    in XBoX Games and Apps
    Xbox won't let me pay with my account balance for a pre-order; defaults to credit card: Hey, sorry if this has been asked before or if this is a little bit obvious, but I've been trying to pre-order Monster Hunter: Wilds. Issue is, whenever I pre-order using the money I have saved up...
  8. Why cant i play a pre ordered game i brought from 2020

    in XBoX Games and Apps
    Why cant i play a pre ordered game i brought from 2020: I have DayZ brought in 2019 and space engineers “pre ordered” in 2020, my gamepass ultimate ram out and for sone reason now I can’t play them? (Just checked same with battlefield 1) I can’t...
  9. My pre-order for Resident Evil 7 isn't being recognized. It's the last one I need for my ...

    in XBoX Rewards & Social
    My pre-order for Resident Evil 7 isn't being recognized. It's the last one I need for my ...: I pre-loaded Resident Evil 7 a few days ago. After I pre-ordered the game I checked the rewards program to see if it had counted for the mission to pre-order three games before the 31st of...
  10. No Mans Sky pre order stuff isn't coming up

    in XBoX Games and Apps
    No Mans Sky pre order stuff isn't coming up: my pre order content is not appearing in my games and apps or the xbox store 3fd7f766-6fb0-4d02-bc1f-159aaff069e0