pre order content missing

I pre purchased Injustice 2 video game, but I did not receive the promised DLC for Darkseid with the game. How do I get it?

:)

 

Haven't received codes for battleborn season pass content

Hey there DemonicShadow91.

Can you please clarify which content you're missing? If you cancelled your pre-order and later repurchased the game you would not be eligible for the pre-order content.

 

Missing Pre-Order Content

I pre-ordered Unravel from Xbox Live and did not receive the pre-order bonus, an avatar item, that was listed. I was supposed to receive an Xbox message providing me with this pre-order content, but I never did. I was hoping that this issue could be resolved.
I contacted Ubisoft and they informed me that I needed to contact someone at Microsoft considering I pre-ordered the game from Xbox Live. After speaking with someone from Microsoft Support, I was advised to make this post. I am hoping someone will be able
to help me further. Thank you for your time and assistance.

GT:

System: XboxOne

 

Hey there Keith!

I'm sorry to hear about the issue. Did you purchase a physical or digital copy of the game? If it was a digital copy, where did you make the purchase from? If you ordered a physical copy, you'll need to speak to your retailer for further assistance.

Let us know!

 

I bought off the my Microsoft website account. The game did not have a DLC code

[table][tr][td]1/15/2017[/td][td]Injustice 2 for Xbox One[/td][td]Shipped on May 15[/td][td]$58.29[/td][/tr][/table]

 

I bought it off my Microsoft website account. The game did not have a DLC code. It was a physical copy.

[table][tr][td]1/15/2017[/td][td]Injustice 2 for Xbox One[/td][td]Shipped on May 15[/td][td]$58.29[/td][/tr][/table]