Pre-order bought game missing

OldCipidisBr · Sep 3, 2021

I pre-ordered Red Dead Redemption 2 in my account and got achievements back on the game release date, today I decided to replay the game, but it does not appear neither on my ready to download list or Refunded games. What should I do?

:)

SammyVS

I'm Samy an independent advisor and I'll be helping you

How are you?

Maybe you made the purchase using another account.

I recommend looking at the purchase history of the accounts you use, all redeemed codes and purchases made are shown. This link will take you to the purchase history.

https://account.microsoft.com/billing/orders/

If you find the purchase and the purchase status is ''completed'', look for the game in the store and try installing there.

makinmagic3-F9C21CB9

Personally I pre-order stuff in-store to be on the safe side, pre-ordering from the internet can be hit and miss (you either get it or you don't).

I've only pre-ordered one thing from GAME and not had an issue (pre-ordered in-store).

Cynical Kelly

That seems a bit silly; the mission is to pre-order games so I missed the offer period because I pre-ordered too early? Can I cancel them and Pre-order again?

I assume this means I shouldn't pre-order games ever again in case this happens again.

Galactic Geek

Everyone says that if you pre-ordered the game, you'll get Nuketown 2025; that's a load of BS. I pre-ordered the game & won't be getting it - at least according toe the Gamestop store manager. He said I missed the pre-order deadline...

Cokney Charmer

Never had a Pre-order miss release date from Amazon...sometimes paying that little extra for their prime service makes it all worthwhile for items bought from them

Pre-order bought game missing