Pre order bill

Discus and support Pre order bill in XBoX on Consoles to solve the problem; Yes, hello, i came here to ask about the pre-order bill, i pre-ordered a game last month, and i paid with microsoft credit, yet i’m being told that i’m... Discussion in 'XBoX on Consoles' started by Six3r, Nov 25, 2020.

  1. Six3r
    Six3r Guest

    Pre order bill


    Yes, hello, i came here to ask about the pre-order bill, i pre-ordered a game last month, and i paid with microsoft credit, yet i’m being told that i’m going to be charged by credit card?

    I’d just like some form of clarification. Thanks for your time.

    :)
     
    Six3r, Nov 25, 2020
    #1
  2. IRB Win User

    Question About Preorder on Xbox Live Store

    Log in to account.xbox.com and under Billing/Billing history

    You can change how to pay for the pre-ordered items. against the Pre-Order item there will be a "change how you pay" button.

    Add your new card to your account and then you can select it against the pre-orders.
  3. Peter R Fleming Win User

    If i pre order the UE version of gears 5 with game pass, and i decide to buy the actual game later on, do i have to buy the ultimate edition or could i still get the standard one? - thanks

  4. Frankalore the Merci Win User

    Pre-ordered a game

    I believe you can visit Billing to confirm that you pre-ordered it.
  5. XBF Ezra G Win User

    Q about digital purchase refund

    Hi Sir Green Day,

    If you choose to cancel a pre-order, the pre-order will not bill you when the bill date arrives. Pre-orders charge around 10 days before the release. For more information on pre-orders view:

    Pre-Order Xbox One digital games    . If you have been charged view:
    Request a Refund    . Also, to speak to an agent please use the
    Contact Us     portal to request a callback.

    I hope this information helps, thanks again.
  6. Smwutches Win User

    Pre order billing notification

    If you pre-ordered using your Microsoft account balance, then the payment would have already been taken. The payment within 10 days of release only applies if you paid via credit card/Paypal.
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Pre order bill

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