Pre order 3 games reward not activating

AndrewJWheeler · Mar 16, 2017

I contacted xbox support with this problem and they gave me an ID number which is ID 1378230334,

Basically I pre ordered 3 games out of the bunch there are on one of the missions and it qualifies for the reward but it hasn't counted the 3rd,

the games I have pre ordered are ghost recon wildlands, halo wars 2 and mass effect Andromeda.

Thanks for any help.

:)

Bad Mr Crispy · Mar 16, 2017

Xbox reward punchcard issues

I have pre order 3 games that have now launched on my punchcard shows only 2 out the 3 but when i chech below games shows i have pre order 3 and not received the 15000 reward credit

RaneLin · Mar 17, 2017

I bought the horizon 2 VIP, but the horizon 3 didn't send a car to me

www.gtplanet.net/forza-horizon-3-pre-order-rewards-program-details this is what I found to show the reward of old player

XBLRewards8 · Mar 17, 2017

Hello AndrewJWheeler,

Only pre-order purchases during the offer period are eligible for the offer. Since your purchase of Halo Wars 2 was not made within the current Games on Demand offer period, it was not eligible for that offer. That purchase in December went towards the Rewards
Story offer, but you only completed one chapter with that purchase. That offer required the completion of three chapters to be Rewarded.

XBLRewards8

Hello AndrewJWheeler,

Only pre-order purchases during the offer period are eligible for the offer. Since your purchase of Halo Wars 2 was not made within the current Games on Demand offer period, it was not eligible for that offer. That purchase in December went towards the Rewards
Story offer, but you only completed one chapter with that purchase. That offer required the completion of three chapters to be Rewarded.

RaneLin

www.gtplanet.net/forza-horizon-3-pre-order-rewards-program-details this is what I found to show the reward of old player

Murphs-A47006C9-2185

It takes 96 hours for pre-orders to reflect on the website, and you must pre-order 3 titles to be eligible for the new promotion. Subsequently, you had to have pre-ordered the games during the promotional period in order to be eligible for the reward. If
you pre-ordered prior to January 1st, 2017 then the pre-order is not eligible for the current promotion.

Smwutches

I haven't activated the Reward for 3 pre-orders mission, because at most this month I am only pre-ordering 2 titles, Ghost Recon Wildlands and Mass Effect Andromeda.

Currently the 6000 point mission is the only one I have active.

The 6,000 credit offer is the only offer you have to activate. All other offers are automatic so the preorders could still count towards the punchcard offer.

XBLRewards8

Hello Hitman020987,

Since the offer on the Forza page is now for tracking orders, your pre-order checkmark will not appear. Additionally, from the FAQ for this offer:

When will I get my Rewards Credits for pre-ordering or ordering the game?

Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

Since the offer has not ended yet, it is too early to see Credits pending.

Regarding gems, since that feature was only recently launched at the beginning of this month, it is not possible to rewards gems for activity done before gems were created. However, you can look forward to the perk that will occur on your Xbox Live Rewards
anniversary!

Pre order 3 games reward not activating