pre order 15k rewards

I pre ordered Halo Wars 2, Ghost Recon Wildlands, and Mass Effect Andromeda but it is only showing I pre ordered one on the punch card symbols for the 15,000 rewards. It also shows the incorrect release date for Wildlands; saying the 5th instead of the 7th
and I pre ordered today the 6th.

:)

 

Missing 5k credits plus punches

Missing 5k rewards for digital pre-order of Forza 7.. also missing punches for the 15k pre-order punchcard. After 10+ years on Xbox live I wonder how many rewards I haven't recieved from you guys after having been promised..

 

Is this program designed to deter people from making digital purchases?

If even microsoftstore.com is offering 15k rewards points *per* physical game pre-order, and digital offers nothing, why would I buy digital?

If I have to pre-order 3 games to get 15k rewards points, and one physical gives me 15k (or the same 3 games give me 45k total rewards points), why would I buy digital?

If any pre-ordered physical copy gives me 15k rewards points, and only a select few digital titles are eligible for the rewards punchcard, why would I buy digital?

If major competitors offer competitive discounts (competitive with the Microsoft store) on their physical retail copies of games AND allow me to pick-up in-person rather than waiting to ship, why would I buy digital at full price with 0 rewards?

If major competitors provide rewards on all of their digital purchases (and not just ones selected for pre-order punchcards) irrespective of whether the item is pre-ordered or purchased, why would I every buy a digital game from Microsoft?

If a pre-order does not provide rewards credits unless it is part of a select few available on a punchcard (and what we have now is the first of its kind IIRC), why would I *ever* pre-order a digital game for xbox?

If I need to spend $0 at major competitors to get rewards points, why would I spend money to get myVIP star ratings to get rewards points back at a comparable point to competitors?

If I have a PS4, why would I buy a digital copy on xbox instead?

If I have a PC, why would I pay a console premium to buy a digital copy on xbox instead?

 

Support will check on your punches, but the release date for Wildlands was originally the 5th and then changed to the 7th. It just wasn't updated on the Rewards site. Also, since you preordered that today it would be too soon to see the punch yet. It takes
about 96 hours for punches to show.

 

Thank you

 

Hello Afro Luigi,

It takes us up to 96 hours to process new activity. Since your last 2 purchases were made so recently, it is too early to see a punch for those purchases.