Powerwash Simulator from game pass is stuck on a loading screen

You can find the solutions mentioned in this link to be helpful: Loading issues (stuck on loading screen, long loading times, stuck on black screen, etc...) – Microsoft Flight Simulator Support

Please give them a try!

Hello, Eric. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

May I know what country do you live in? Also, do you use any proxy or VPN to connect to the internet?

Waiting for your follow-up.

Just bought the season pass today and downloaded the new oasis stuff. I'm on my first playthrough. Booted up the box, went to load my game and.................... Stuck on the loading screen. Tried again and....................... Stuck on the loading screen.
Tried moving save, clearing the cache even installing the game on the HD. No luck.

Any ideas other than I've wasted 60 quid?

I can play Among US which is also downloaded via game pass, so I think it is only flight simulator. I tried loading the game again today and it started to load up for the first time but when it got to the opening screen it closed itself again.

Hello YU Alex1,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to play Microsoft Flight Simulator and is unable to because of the constant error message. Based on your description, you have already tried troubleshooting this issue, but the issue persists. We would like to suggest these troubleshooting found from the game's support article. Please perform the troubleshooting suggested and skip those you have already performed.

If your game still crashes

All versions - Crashing/CTDs issues Checklist – Microsoft Flight Simulator Support (zendesk.com)

All versions - Crashing/CTDs issues - Basic Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)

All versions - Crashing/CTDs issues - Advanced Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)

If you are stuck or the game crash when flying

All versions - Stuck or crashing when clicking "Fly" or loading an airport – Microsoft Flight Simulator Support (zendesk.com)

Lastly, if you encounter a black loading screen

All versions - Stuck on a black loading screen – Microsoft Flight Simulator Support (zendesk.com)

If issue persist, we encourage you to join the game enthusiast in reporting this issue. Please use this link: CTD Help forum - Microsoft Flight Simulator Forums

Sincerely,



Xbox Forum Moderator

Microsoft Community