PowerA enhanced wired controller

The controller is wired. I'd rather not use Edge. It's an enhanced xbox PowerA controller

Hi. The controller I have is "PowerA Enhanced Wired Controller for Xbox Series X|S". There is a section for PowerA in verified controllers. It use to work for me just fine for over a year. I am not sure why suddenly it is not working. Any ideas?

The controller has a detachable usb cable.

I tried the same usb cable with another Xbox One controller and i still got disconnected with movement of the cable. I wanted to test the Enhanced Wired Controller with another usb cable but i dont have any others that fit as the controller has a slightly
different port for the cable.

I haven't used the devices myself, but there are a few things I would recommend trying.

I'd first take a look at the PowerA support site, and see if there are forms, FAQ, or support channels there that might be able to help. They'll be more focused on the specific product there, and might be able to offer more targeted support.

In addition to that, I'd check if you get the same result on a different device? A quick glance leads me to believe that they are compatbile with Windows 10, so I'd try plugging the device in there and seeing if you see the same pattern of disconnection.
That will help determine if the device is the issue, or if it's the console.

Best of luck! Let us know how the further testing goes or if you have any other questions!

Do you know the latest firmware version for the PowerA Enhanced Wired Controller on the Xbox One console? I think that they updated a while ago and i am not sure whether i have the right version. My firmware is version 1.1.279.2 on console.