PowerA controller no longer powering up on Xbox One

DK1426 · Apr 25, 2022

My wired PowerA controller no longer powers up when I turn on my Xbox One. I have no issues with it powering up when I plug it into my work laptop however, it powers up fine that way. Does anyone have any ideas?

I have looked online, but can't do anything with it to get it to work. I thought maybe it was the micro USB connection to the controller itself, however now I know it powers up when connected to the laptop I am worried that their may be an issue with the Xbox itself.

I have tested the USB ports on the console with my phone charger and they work fine with that, so not quite sure what the problem could be.

Any help would be greatly appreciated and could save me shelling out money on a new controller.

Thank you in advance.

:)

L4c3rd4

Awesome! Glad it worked my friend.

Cheers.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey DK1426, how are you today? Hope you're well.

DK1426, there are a few things we could try to see if the issue lies with your console:

First, clean the cache of your console that way:

1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for it to turn on, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account. Make Sure to know all passwords and email addresses of your accounts, you will need to log then back in.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asked to pull settings from an old Xbox, choose no, thanks

5. You will have to log in to your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves

Hope this can help.

DK1426

Hi Vinicius,

Thanks for your help. That has worked perfectly, and I am now able to connect the pad again.

Thanks again.

manoloroman

It is a PowerA xbox one licensed controller

Kmac15

I have a powera controller also and experienced the same issues. U will need to plug it into a PC then go to powera website to update the firmware and calibrate it. Here's the link

https://support.powera.com/hc/en-us/sections/115000321003-Firmware-Updates-for-Xbox-One-Controllers

PowerA controller no longer powering up on Xbox One