Power toggle does not work with new TV

Discus and support Power toggle does not work with new TV in XBoX Games and Apps to solve the problem; I have been using an ir adapter to control the power for my tv and using my Xfinity box. Everything worked fine with my previous TV (Element). I just... Discussion in 'XBoX Games and Apps' started by Michael Poss, Dec 6, 2016.

  1. Michael Poss
    Michael Poss Guest

    Power toggle does not work with new TV


    I have been using an ir adapter to control the power for my tv and using my Xfinity box. Everything worked fine with my previous TV (Element). I just bought a new Philips 4k TV (55PFL5601 ). I set it up and my Xbox One automatically found the correct TV.
    all of the tests work (volume, mute, source) The only thing that doesn't work is the power. I have tried all of the codes for Philips and tried all of the detected codes. I would like for the Xbox to turn off/on my tv when i turn on/off Xbox.

    :)
     
    Michael Poss, Dec 6, 2016
    #1
  2. Power options not working properly

    Hey Tecstar70 - can you try something for me? If you set your power options so the TV does "Nothing" but you send Toggles to your Cisco box, does that make it work?
     
    JT Kimbell [MSFT], Dec 6, 2016
    #2
  3. Xbox wont turn on my tv

    Hey guys,

    If we detected your TV and volume controls don't work, this means that your TV doesn't support discrete POWER ON commands, just POWER TOGGLE.

    If you want this to work, there's something counter-intuitive you can do to enable this.

    Go into TV & OneGuide settings and power options and enable "Xbox Turns off my TV". This will enable sending POWER TOGGLE for Xbox On.

    However, be aware of 2 things:

    1) This will toggle your device power state on Xbox on and off. This means if your device is On when you power on the Xbox, it can turn it off.

    2) If you change inputs to use an Xbox 360 or other device on your TV, this may not be the best experience.
     
    JT Kimbell [MSFT], Dec 6, 2016
    #3
  4. JT Kimbell [MSFT] Win User

    Power options not working properly

    Hey Tecstar70 - can you try something for me? If you set your power options so the TV does "Nothing" but you send Toggles to your Cisco box, does that make it work?
  5. JT Kimbell [MSFT] Win User

    Xbox wont turn on my tv

    Hey guys,

    If we detected your TV and volume controls don't work, this means that your TV doesn't support discrete POWER ON commands, just POWER TOGGLE.

    If you want this to work, there's something counter-intuitive you can do to enable this.

    Go into TV & OneGuide settings and power options and enable "Xbox Turns off my TV". This will enable sending POWER TOGGLE for Xbox On.

    However, be aware of 2 things:

    1) This will toggle your device power state on Xbox on and off. This means if your device is On when you power on the Xbox, it can turn it off.

    2) If you change inputs to use an Xbox 360 or other device on your TV, this may not be the best experience.
  6. helo1976 Win User

    Cannot access Xbox one settings

    Had left the power completely off for 5-10 minutes, after that it worked again. The last thing I changed before the problem occured was power toggles within TV -> Device Control (to Toggle for STB and TV). Have now changed it back to do Nothing. Not sure
    if that was the cause of the issue though, it's just the last thing I did.
  7. Thorbjørn Jensen Win User

    Vizio TV keeps turning off

    Have you set the Xbox One to control the power toggle of your TV? If so, it will send a signal to your TV to toggle the power state of the TV. Basically, if your TV is On before turning on your Xbox One then the signal sent to the TV will turn it off. If
    it is Off before turning on your Xbox One, then it will turn On the TV.

    Check the settings to see if this is the case. It should be under Settings -> Power & startup -> Power mode & startup -> TV & A/V power options
  8. BIZZnice Win User

    Question: Will any HDMI cable work for the Xbox One?

    It is really weird because when I say "xbox on" the cable box and xbox and kinect power up but the TV and soundbar don't. I switched the setting in the power menu so that TV toggles just to see if that had anything to do with it. I decided to power it
    off by pressing the power button on my xbox which then toggles the tv and soundbar off. So at this point it seems to be sporadically working only when I press the xbox power button, my voice commands can work with the xbox but the power on/off isn't translating
    to the tv and soundbar.

    It really doesn't make any sense to me why this is happening, the only thing different in this whole equation is the HDMI and potentially the input source because I can't figure out which input I used to have it on
Thema:

Power toggle does not work with new TV

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