Power support xbox one

If it doesn't have a warranty, it has to be replaced. You can get them on the Xbox homepage store or any electronic retailer.

Hi

Firstly can you please follow the Xbox does not power on
support guide here to ensure that you do require a replacement power supply. If after following this support guide it is found that the power supply is faulty you should be able to arrange a repair/replacement by using

this link if you select your Xbox One console (please note you may need to register the device) then select accessories and you should be able to complete the service request.

Hey there Zapcren,

Did you purchase this console new or pre owned? If you just purchased a new console and a power supply was not in the box, you'd want to return to the retailer for the quickest replacement.

In regards to the contact issue. Have you been able to try a different web browser to see if that helps with entering all of the information for a contact from the phone team? You can also try the Live Chat team here if you would prefer. Contact
Us

power troubleshooting

Your Xbox One X, Xbox One S, or original Xbox One console won't turn on

If your Xbox One console won't turn on, your power supply may be faulty or improperly connected, or there may be another reason. Try the following solutions.

Which console are you having power problems with?

• The Xbox One S or Xbox One X console
• The original Xbox One console

support-origin.xbox.com/.../console-wont-power-on

Your Xbox One power supply is equipped with internal surge protection. Plug the power supply directly into a wall outlet. Some surge protectors can cause the power supply to not work as designed. This can affect performance.