power supply went pop Replacement?

Discus and support power supply went pop Replacement? in XBoX on Consoles to solve the problem; so today after a update and playing games my psu went pop and smelt like buring. now it wont light up and I need a replacement. support sent me here so... Discussion in 'XBoX on Consoles' started by whitey92wv, Dec 8, 2016.

  1. whitey92wv
    whitey92wv Guest

    power supply went pop Replacement?


    so today after a update and playing games my psu went pop and smelt like buring. now it wont light up and I need a replacement. support sent me here so just wondering what to do.

    :)
     
    whitey92wv, Dec 8, 2016
    #1
  2. panza8484
    panza8484 Guest
    Xbox one shuts down unexpectedly after 10-15 minutes

    I was using my xbox earlier this day and it was working normally. Then, I heard a pop, my xbox turned off and wouldn't turn back on. Through trouble shooting I found out something went wrong with my power supply brick.

    I went to a store and bought a used power supply. Now my xbox turns on, will run for 10-15 minutes and shuts off by itself. Is there something wrong with my xbox or is it the power supply I bought? I've tried moving it from power strip to the direct outlet
    and behavior remains the same. Any ideas on how to fix?
     
    panza8484, Dec 9, 2016
    #2
  3. LogicalSpock
    LogicalSpock Guest
    Loud Pop From The Power Supply?

    Hello. I have an original 60GB white Xbox 360. I haven't used it for several months and decided to crank it up yesterday. I hit the power button and nothing came on. I then checked the power supply brick and the red light was on. I unplugged the power and
    plugged it back in and got a yellow light. As soon as I pressed the 360's power button, nothing happened and the power supply went instantly red. Tried pulling and reconnecting all power connections with the same result.

    I had a controller and HD DVD drive connected to USB ports, so I disconnected them. Pressed the power button and the 360 cranked right up, however within 5 seconds I heard a loud electrical pop from behind the unit followed by an odd odor, not a burnt odor.
    I'm not sure of the source of the pop, however it had no effect on the 360. It booted on up fine and the power supply light was green. I shut it down and restarted it and everything is still fine. Plugged the controller back in to the USB port and it worked
    fine.

    Any idea what the source of the loud pop might have been? I'm thinking it was the power supply, but I wasn't watching it when the pop happened. Why would it be working fine now after all that? In the meantime The 360 will be unplugged when not in use.
     
    LogicalSpock, Dec 9, 2016
    #3
  4. Daft Badger
    Daft Badger Guest

    power supply went pop Replacement?

    They should not of sent you here.

    They could of booked a replacement for you.

    You can also find the repair & service centre at the bottom of this page
    https://support.xbox.com/en-us
     
    Daft Badger, Dec 9, 2016
    #4
  5. Hey there whitey92wv,

    As Daft Badger stated, we wouldn't be able to assist with a repair on the forums, but you're more than welcome to setup a repair online
    HERE. Sometimes it's cheaper as well depending on what needs to be repaired. If you run into any problems setting up the repair online, we'd recommend reaching back out to the chat/phone
    teams who can also assist with setting up a repair order.
     
    Mister Mascot, Oct 31, 2018
    #5
  6. Mister Mascot Win User

    power supply went pop Replacement?

    Hey there whitey92wv,

    As Daft Badger stated, we wouldn't be able to assist with a repair on the forums, but you're more than welcome to setup a repair online
    HERE. Sometimes it's cheaper as well depending on what needs to be repaired. If you run into any problems setting up the repair online, we'd recommend reaching back out to the chat/phone
    teams who can also assist with setting up a repair order.
  7. Daft Badger Win User

    power supply went pop Replacement?

    They should not of sent you here.

    They could of booked a replacement for you.

    You can also find the repair & service centre at the bottom of this page
    https://support.xbox.com/en-us
  8. wezlyons Win User

    Replacement Power Supply.

    Hopefully it will be the same here in the UK and that it was just a standard email for repair requests.
  9. Got Cobol-64D25709-1 Win User

    Replacement Power Supply.

    I got a replacment for a loud power supply, I just paid for it since they won't do an "Advanced Exchange" on just power supply and never got any mail about returning the bad one. It's just a purchase of a new power supply after all, but this was in the
    USA.
  10. XA DRBATTLE Win User

    Power Supply Replacement

    id say try ebay for xbox one power supplies. although i do think that microsoft do need to add power supplies to its shop
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power supply went pop Replacement?

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