Power supply or Xbox

JimHet · Nov 3, 2017

Got home from work the other day and my Xbox One wouldn't turn on. No light on the power supply so followed the online guide to reset. Unplugged the power, waited, plugged into mains, orange LED came on on the brick, plugged into console, orange LED goes
out., no power.

So the question is, is this a brick issue or as console issue ?

A possibly related issue is that for the last few months when ever I go to home from a game, then into Netflix/TV then switch back to the game after a period of time the console shuts down with an over heat error. It's well ventilated so that's not an issue.
I initially thought it might be related to being in the alpha program but the issue persists through several updates.

My wife has "approved" the purchase of a X if it's the console.

:)

DangerousBard · Nov 3, 2017

Power Brick Problem

Check the steps in this support link:

support.xbox.com/.../check-power-supply

If your power supply light is still flashing orange, solid red, or unlit, your power supply needs to be replaced. You can Order a replacement Xbox 360 power supply from our Xbox Online Service Center. Console registration is required to replace the power
supply under warranty

M3tal Daz3 · Nov 3, 2017

220V Power supply

As stated in the support page:

support.xbox.com/.../power-supply

PSUs are designed to be used only in the countries or regions where they are sold because different regions have different power requirements. Using the power supply in a different country may damage the power supply or your Xbox 360 console, and the warranty
may be invalidated.

Unlicensed accessories, such as a non-Microsoft replacement power supply or any accessory that plugs in between the Xbox 360 console and the power supply, should not be used.

brandiesel1 · Nov 3, 2017

If you got the approval from your misses, I would just say it’s the console and buy an X haha.

Did you try to plug it into a different outlet/socket?

I would say it’s the power supply because the light shouldn’t be going out on it. If it keeps shutting down when it goes to power the console I’d say just replace the power supply but keep the receipt just in case it’s not the issue.

DigitalAssassin

Hey there, here is some information you might want to see:

-

Flashing orange, solid red, or no light: Your power supply may need to be replaced. Try the following solutions:

-

1.Try plugging your console’s power supply into a different power point. Do not use a surge protector.

-

2.If the power supply light is solid red or flashing orange, unplug the power supply and let it cool for 30 minutes. Then plug the power supply back into the power point.

-

If your power supply light is still flashing orange, solid red, or unlit, your power supply needs to be replaced. You can Order a replacement Xbox 360 power supply from our Xbox Online Service Centre. Console registration is required to replace the power
supply under warranty (the power supply warranty is the same as your console warranty).

-

From here:
support.xbox.com/.../check-power-supply

Knowitall(2)

Decoy, please review the link I provided, specifically:

PSUs are designed to be used only in the regions where they are sold.

Don't try to use an Xbox 360 power supply that was built for a region that has different power requirements.

Don't use an unlicensed accessory, such as a non-Microsoft replacement power supply or any accessory that plugs in between the Xbox 360 console and the power supply.

Don't use the Xbox 360 external power supply outside the country where the power supply was sold. If you use the power supply in a different country, the power supply or your Xbox 360 console may be damaged, and the warranty may be invalidated.

DrifterX22

Check the light on your power supply

Solid green or solid orange light: Your power supply is working. If your console won’t turn on, try our

Xbox 360 No Power Solution.

Flashing orange, solid red, or no light: Your power supply may need to be replaced. Try the following solutions:

Plug your console’s power supply into a different electrical outlet. Do not use a surge protector.
If the power supply light is solid red or flashing orange, unplug the power supply and let it cool for 30 minutes. Then, plug the power supply back into the outlet.

If your power supply light is still flashing orange, solid red, or unlit, your power supply needs to be replaced. You can
order a replacement Xbox 360 power supply from our Xbox Online Service Center. Console registration is required to replace the power supply under warranty (the power supply
warranty is the same as your console warranty).

Lee-1D32687A-8B6E-48

Hey there mate!

If your power supply has a flashing orange light, it may need to be replaced. Try the following solutions:

1.Try plugging your console’s power supply into a different electrical outlet. Do not use a surge protector.

2.If the power supply light is solid red or flashing orange, unplug the power supply and let it cool for 30 minutes. Then, plug the power supply back into the outlet.

If your power supply light is still flashing orange, solid red, or unlit, your power supply needs to be replaced. You can Order a replacement Xbox 360 power supply from our Xbox Online Service Center. Console registration is required to replace the power
supply under warranty (the power supply warranty is the same as your console warranty).

Here is a link for more info!

http://support.xbox.com/en-US/xbox-360/console-power/check-power-supply

BEEGEE187

Try the following solutions:

Try plugging your console’s power supply into a different electrical outlet. Do not use a surge protector.

If the power supply light is solid red or flashing orange, unplug the power supply and let it cool for 30 minutes. Then, plug the power supply back into the outlet.

If your power supply light is still flashing orange, solid red, or unlit, your power supply needs to be replaced. You can Order a replacement Xbox 360 power supply from the Xbox Online Service Center. Console registration is required to replace the power
supply under warranty (the power supply warranty is the same as your console warranty).

Power supply or Xbox