Power supply or console?

Hi there Smashed!

The first thing I would like you to check out, if you haven't already, is the
Finding the best location for your Xbox 360 console article.

If you have already tried those steps, I would suggest setting up a repair for your console, as it could be a hardware issue. You can follow the steps in the How to get your Xbox
product repaired article if you need help setting that up.

Let us know if you need any more help!

It sounds like the power brick not the console if i were you avoid using that power brick on your console in may cause damage to the console.

Go to your local Microsoft retailer (If you have one) and purchase a new power brick.

And are you using any adapters, extension cords if so avoid using those they may damage the power brick or give insufficient amounts of power which will slow the console down drastically.

or you can go here http://support.xbox.com/en-US/

You might want to try moving your power supply to a well-ventilated area, specifically off of carpet (if it happens to be on carpet).

As for contacting support: 1-800-469-9269 is the US number. If you need another number, please reply.

Firstly you should only get repairs from Microsoft as they are authorized and don't break warranty getting repairs elsewhere could get you banned for system tampering.

The issue you are having is called the ring of death.

Solution 1: Check your power supply cables

Unplug and reconnect your power supply. Here's how:

Disconnect the power cord from the back of your console.

Unplug the power cord from the electrical outlet and the power supply.

Reconnect the power cord to the back of your console. Then plug the power cord back into the electrical outlet and the power supply unit.Make sure that all three power supply connections are firmly connected.

Turn on your console, and check the light on your power supply.Turn off your console.

Disconnect the power supply from the console and unplug the power supply from the electrical outlet.

Take your console and power supply to another room.

Plug the power supply directly into an electrical outlet. Do not use a surge protector.

Reconnect the power supply to the console.

Make sure that all three power supply connections are firmly secured.

Turn on the console.

Note If the console now has four flashing red lights, attach an Xbox 360 A/V cable to the A/V port on the back of the console.

Check the light on the power supply:

Green power supply light: Green means the power supply is working. There might be a problem with the original electrical outlet or surge protector (if you were using one). Before you plug your console back into its original location, have the outlet inspected
or use a different surge protector.

Unlit power supply light: There is a problem with the Xbox 360 power supply. Order a new Xbox 360 power supply from our Online Service Center. Console registration is required to replace a power supply under warranty (the power supply warranty is the same
as your console warranty).

Red power supply light: Try the next solution.

Solution 3: Cool the power supply

Turn off the console.

Disconnect the power cord from the back of your console. Unplug the power cord from the electrical outlet and from the power supply unit.

Plug the power cord back into the console, reconnect the power cord to the power supply, and then plug the power cord into a different electrical outlet. Make sure the power supply is positioned so that it gets good ventilation.

Turn on the console, and check the power supply light.

If the light on your power supply is still red, your power supply needs to be replaced. Order a new Xbox 360 power supply from our Online Service Center. Console registration is required to replace a power supply under warranty (the power supply warranty
is the same as your console warranty).

support.xbox.com/.../three-flashinglights