Power Supply Issue

Discus and support Power Supply Issue in XBoX on Consoles to solve the problem; Whenever I plug in my power supply the light turns orange and then slowly fades to no light, and I cannot turn on my console. Has anybody else had this... Discussion in 'XBoX on Consoles' started by Kevin Lippold, Nov 11, 2014.

  1. Kevin Lippold
    Kevin Lippold Guest

    Power Supply Issue


    Whenever I plug in my power supply the light turns orange and then slowly fades to no light, and I cannot turn on my console. Has anybody else had this issue? and do I need to get another power supply?

    :)
     
    Kevin Lippold, Nov 11, 2014
    #1
  2. DEVILDOG USMC 4
    DEVILDOG USMC 4 Guest
    Power supply issue.

    Just try to locate one meant for Germany I guess.
     
    DEVILDOG USMC 4, Nov 11, 2014
    #2
  3. maspien
    maspien Guest
    Power supply issue.

    So, I moved to germany from the US. I bought a 220 to 110 voltage converter that could support like 1500 watts or close to it. I plugged in the converter to the socket then the power supply in seconds I heard a buzz from the power supply. Before I could
    remove power cord a puff of smoke shot out of my power supply. Did the power supply just fry it self? If it did did was the converter faulty?
     
    maspien, Nov 11, 2014
    #3
  4. DigitalAssassin
    DigitalAssassin Guest

    Power Supply Issue

    DigitalAssassin, Nov 11, 2014
    #4
  5. Jaymo1978
    Jaymo1978 Guest
    Technically, a solid orange light is what it should be when the console is in Power Saver mode, and a flashing orange is a potential problem. However, no light is definitely an issue.

    Let me ask, are you plugged into a surge protector? If so, this is DEFINITELY not recommended, as it can choke power to the xbox during startup, which leads to hardware failure. The power supply already has a surge protector in it, and plugging into another
    strip decreases the power flow further. Plugging into a wall is the best first step.

    The link DigitalAssassin provided has a number of troubleshooting steps to try in order to determine if your power supply is bad.
     
    Jaymo1978, Oct 31, 2018
    #5
  6. Geth Win User

    Power supply issues

    Sounds like the power supply is burnt out and may need to be replaced.
  7. Jo Mari GianGuintu Win User

    Power supply issue

    No. Don't even attempt using the Xbox 360 PSU on your Xbox One. The use of any accessory other than the standard Xbox One PSU may damage your console and void your console warranty.

    You can contact Xbox Support to ask for a replacement PSU or you can process one by yourself through this website:
    myservice.xbox.com/.../welcome.aspx
  8. M3tal Daz3 Win User

    Power supply issue

    PSUs of both consoles are unique and are designed to be used only with the type of console they came with. Don't try to use a 360 PSU with a Xbox One console or you will damage it.

    Just wait until you got the proper PSU for Xbox One. It's better to exercise a little patience now than to put your console out of commission.
  9. HassanB Win User

    Power supply issues

    Hi,

    If you've already tried everything on this guide here as well as unplugged the power supply and left it off for about 15 minutes, and tried
    to use another power outlet then that would mean it's time to get your power supply replaced. You can do so by either
    contacting phone support directly, or by visiting the
    Microsoft Repair site here (you'd select Start Request > Order Items Now > Select Power Supply from the drop down).
  10. XBF Steven R Win User

    Power Supply Issue

    Hi Jaden!



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a
    new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
Thema:

Power Supply Issue

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