Power outage

Discus and support Power outage in XBoX Games and Apps to solve the problem; so we just had a power outage and it was while I was playing prey. So after i had tried to play it, it said I dont own the game but the disc of prey is... Discussion in 'XBoX Games and Apps' started by thexd125, Oct 26, 2017.

  1. thexd125
    thexd125 Guest

    Power outage


    so we just had a power outage and it was while I was playing prey. So after i had tried to play it, it said I dont own the game but the disc of prey is in my xbox right now and it doesn’t work

    :)
     
    thexd125, Oct 26, 2017
    #1
  2. C cRaZy D
    C cRaZy D Guest
    Power outage

    Contact the phone support, maybe they will help you out with that.
     
    C cRaZy D, Oct 26, 2017
    #2
  3. RiCkStEr940
    RiCkStEr940 Guest
    Power outage

    Ok, so I bought my xbox one about, well, not even a month ago and today I was watching tv with the hdmi cord plugged into the hdmi output slot on the console so I can watch tv through the xbox one, anyways I was watching tv and all of a sudden I hear a pop
    competing from the outlet I had the console on and out turned off as soon as it happened, I didn't smell anything burnt but it still worries me that it did fry something and so I decided to change outlets and it still didnt work, I plugged in the brick and
    its light will be on for a few seconds then turns off. After a while of playin with it, I tried turning it on and it makes the very beginning of the start up sound but it doesnt even turn on. I don't know if it fried the brick or the whole console, please
    I help if there is a fix
     
    RiCkStEr940, Oct 26, 2017
    #3
  4. Shrk1990
    Shrk1990 Guest

    Power outage

    Hey there!

    Try a console power cycle, a hard reset, and see if it works then.

    If not, I'd recommend uninstalling and reinstalling the game.
     
    Shrk1990, Oct 26, 2017
    #4
  5. C cRaZy D Win User

    Power outage

    Contact the phone support, maybe they will help you out with that.
  6. ngocphi Win User

    Power outage

    Ups is the best solution for that
  7. Legends Future Win User

    Power outage

    Here is the number to xbox support (800) 469-9269
  8. XBF Mohammed C Win User

    Power outage

  9. Shrk1990 Win User

    Power outage

    Hey there!

    Try a console power cycle, a hard reset, and see if it works then.

    If not, I'd recommend uninstalling and reinstalling the game.
Thema:

Power outage

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