Power on issues and shuts down by itself

Discus and support Power on issues and shuts down by itself in XBoX on Consoles to solve the problem; I received my xbox one as a birthday present a week ago. While playing or just busy on it, the console turns off by itself. Tonight when it did it... Discussion in 'XBoX on Consoles' started by Robster 1130, Oct 27, 2015.

  1. Robster 1130
    Robster 1130 Guest

    Power on issues and shuts down by itself


    I received my xbox one as a birthday present a week ago. While playing or just busy on it, the console turns off by itself. Tonight when it did it again after playing it refused to turn back on. I have unplugging the brick for a couple of minutes and plugged
    it back in but the console doesn't turn on. The light comes on and then turns off again. On the brick the light goes from orange to white and back to orange. Now the console is not responding at all. From what I can read on the forums this sounds to be a problem
    on the xbox one. Some say its the brick and others say its the console.

    What can the problem be? The unit is brand new. And it did this from day one. But now its completely dead. The brick light stays orange.

    I need help please!

    :)
     
    Robster 1130, Oct 27, 2015
    #1
  2. TheFack123
    TheFack123 Guest
    Xbox turns on by itself

    I shut my Xbox down then 30 to a hour later it’s on by itself also sometimes when I shut it down the power pack to the plug stays lit white???
     
    TheFack123, Oct 27, 2015
    #2
  3. onyxishere
    onyxishere Guest
    Pinball Arcade score issue

    It could be a glitch in the game itself. Have you tried power cycling the console by holding the power button on the console for 10 seconds until it shuts down?
     
    onyxishere, Oct 27, 2015
    #3
  4. {Parity}
    {Parity} Guest

    Power on issues and shuts down by itself

    Since it was just purchased take it back to where it was purchased and get it exchanged. That would probably be the easiest solution at this point.
     
    {Parity}, Oct 27, 2015
    #4
  5. Kenny H.
    Kenny H. Guest
    Kenny H., Oct 27, 2015
    #5
  6. Robster 1130
    Robster 1130 Guest
    Thank you for the quick reply, My friend bought the console over seas where he works. So its going to be difficult to take it back...lol. I did however register my unit. If it does need to be replaced, can I take it to Microsoft here in my country?

    Thank you for the link, I will check it out and see what I can do that has not already been done.

    Mutch appriciated!!
     
    Robster 1130, Oct 27, 2015
    #6
  7. Kenny H.
    Kenny H. Guest
    Yes, you should be able to send it in no matter where it was purchased. To start a service order, head to
    http://myservice.xbox.com
     
    Kenny H., Oct 27, 2015
    #7
  8. Robster 1130
    Robster 1130 Guest

    Power on issues and shuts down by itself

    Thank you kindly!

    I will do some more troubleshooting at home tonignt. If all fails then I will get in contact with them.
     
    Robster 1130, Oct 31, 2018
    #8
  9. Robster 1130 Win User

    Power on issues and shuts down by itself

    Thank you kindly!

    I will do some more troubleshooting at home tonignt. If all fails then I will get in contact with them.
  10. Kenny H. Win User

    Power on issues and shuts down by itself

    Yes, you should be able to send it in no matter where it was purchased. To start a service order, head to
    http://myservice.xbox.com
  11. Robster 1130 Win User

    Power on issues and shuts down by itself

    Thank you for the quick reply, My friend bought the console over seas where he works. So its going to be difficult to take it back...lol. I did however register my unit. If it does need to be replaced, can I take it to Microsoft here in my country?

    Thank you for the link, I will check it out and see what I can do that has not already been done.

    Mutch appriciated!!
  12. Kenny H. Win User

    Power on issues and shuts down by itself

  13. {Parity} Win User

    Power on issues and shuts down by itself

    Since it was just purchased take it back to where it was purchased and get it exchanged. That would probably be the easiest solution at this point.
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Power on issues and shuts down by itself

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