Power on issue

Discus and support Power on issue in XBoX on Consoles to solve the problem; Hey guys I bought a refurbished XBOX ONE almost a month ago. It was working great until I tried playing it today on the 28th of April. I did not play... Discussion in 'XBoX on Consoles' started by SemperFedelis71, Apr 28, 2017.

  1. SemperFedelis71
    SemperFedelis71 Guest

    Power on issue


    Hey guys I bought a refurbished XBOX ONE almost a month ago. It was working great until I tried playing it today on the 28th of April. I did not play it for four days because I was on vacation. I press the power button and then t would immediately shut off?
    Do I need to request a new power brick or is there another way to trouble shoot this issue? Thanks!

    :)
     
    SemperFedelis71, Apr 28, 2017
    #1
  2. Internet Expert
    Internet Expert Guest
    Xbox power on issue

    What kind of Xbox do you have? The original Xbox One (with external power brick), or the Xbox One S (with internal power supply)?

    If your Xbox is connected to a surge protector, try connecting it directly to an outlet and see if it helps things. Also try the other suggestions outlined in

    this support article     for troubleshooting no power to the xbox.

    If your power supply or console is indeed going defective, you can still
    contact Xbox Support (phone or chat)     or
    self-schedule a repair     to review your repair/replacement options (regardless of your warranty status).
     
    Internet Expert, Apr 28, 2017
    #2
  3. Cupcakesense
    Cupcakesense Guest
    Xbox power on issue

    Hi

    probably the wrong the wrong forum but I didn't see a hardware section.

    Since a couple of weeks I have an issue with my Xbone. I have to unplug the powercable to be able to turn my xboxon. If I don't do this and press the power button on the xbox I hear the sound of it turning on, but it doesn't turn on.

    I tried to change the power settings to check if this would have solved the issue but it didn't. The warrenty has already expired.

    Did anyone else encounter this issue and how did you solve this?
     
    Cupcakesense, Apr 28, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Power on issue

    Hey there, Semper!

    I'm sorry to see any power issues with the console! According to
    your public profile    , it appears that you've been playing some games in the last couple of days. Are you still running into the powering up issue? If so, let me know so we can work on getting that resolved. Power on issue :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
     
    Misses Quinzel, May 3, 2017
    #4
  5. Proven Great Win User

    Power Issue

    Try unplugging it from the wall outlet then trying it again. This will probably happen again and theres nothing you can do to stop it.
  6. Cloud Gear 13 Win User

    Power issues

  7. ZekeLane Win User

    Power issue

    I the console was working perfectly fine, but it was very dusty, so I opened the console up, used a paper towl to remove any dust inside the console and changed the thermal paste then put it back together and the light would light up and then shut off and after many tries it turned on and it needed to update so I trued to and it would shut down rinse and repeat finally it was able to update completely tgot to the home screen and then it shut off again and it won't turn on again
  8. Georges C. Win User

    Power issue

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello ZekeLane, according to your description that you already opened the console and in the case of the Xbox One S, try to change the socket, and try to turn on the console if it does not work, the ideal would be to take the console back to the assistance that did the service.
  9. XBF Amber M Win User

    Power issue

    Hey there!

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you again and have a great day!
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Power on issue

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