Power issues with Xbox One and Turtle Beach transmitter.

Discus and support Power issues with Xbox One and Turtle Beach transmitter. in XBoX on Consoles to solve the problem; Recently I noticed by Turtle Beach Tango transmitter wasn't powering on any longer, so I borrowed another like it and tried it on the same Xbox One. It... Discussion in 'XBoX on Consoles' started by TechSlaveNB, Dec 14, 2016.

  1. TechSlaveNB
    TechSlaveNB Guest

    Power issues with Xbox One and Turtle Beach transmitter.


    Recently I noticed by Turtle Beach Tango transmitter wasn't powering on any longer, so I borrowed another like it and tried it on the same Xbox One. It worked that night and has never powered on again. That's two transmitters connected to the same console,
    and now neither work.

    Any idea what might be causing this? I am at a loss.

    :)
     
    TechSlaveNB, Dec 14, 2016
    #1
  2. PlanetaryDust4
    PlanetaryDust4 Guest
    Sons turtle beach cod phantom headset transmitter will not power on atall

    hi all, my son has turtle beach cod phantom headset with transmitter which worked perfectly on his Xbox one.

    Done an Xbox update and now there is no power to the transmitter atall. The actual headset powers on but the transmitter has no power, so will not work with headset.

    i have unplugged usb power cable from Xbox and transmitter and optical cable. Turned off both Xbox one & headset

    connected all back up & still no power from the transmitter. He has only had since last Christmas and waiting on reply from turtle beach.

    can anyone help atall?

    thankyou
     
    PlanetaryDust4, Dec 14, 2016
    #2
  3. ianr772
    ianr772 Guest
    Xbox One and Turtle Beach Transmitter Conflict

    When I upgraded to Xbox One from 360 I started having wireless connection issues. I also noticed that my Turtle Beach Ear Force X41 headset transmitter was also having issues. To make a long story short. I found that if I unplugged the headset transmitter
    usb power cord before turning on my xb1 I was able to get connected immediately. I could then replug headset transmitter and voila everything was back to normal. Bottom line there is obviously a conflict between the older Turtle Beach transmitters and xb1.
    I guess its time to upgrade my headset.
     
    ianr772, Dec 14, 2016
    #3
  4. Miss Portia Win User

    Xbox live problem

    Hey there - I believe the issue is a clash between your Xbox and the Turtle Beach transmitter. The White Xbox Wireless G adapter does not run at 5Ghz, only at 2.4Ghz B or G. Since the Turtle Beach transmitter runs at the same frequency, that would cause
    your disconnection issues. The Black "Wireless N" adapter is compatible with 5Ghz Wireless N networks. :)
  5. SCB Redeemer Win User

    Getting persistent error: xxxx-xxxx-xx8x-xxxx-8007-2EE2

    I unplugged my Turtle Beach RF transmitter and it worked. I'm surprised that little thing was the issue. Thanks.
  6. RichieB_ Win User

    Turtle Beach Stealth 700 Gen 2 Max not connecting

    Hi PhantomThrone71,

    Greetings!

    Thank you for publishing in Microsoft Community.

    We understand that you're having trouble connecting your Turtle Beach Stealth 700 Gen 2 Max headset to the USB transmitter. I'll be happy to assist you with this issue.



    Firstly, please ensure that the USB transmitter is properly connected to your Xbox console or PC. You can try connecting it to a different USB port to see if that resolves the issue. Also, make sure that the USB transmitter is not obstructed by any objects or walls, as this can interfere with the signal.



    If the USB transmitter is properly connected and not obstructed, please try resetting the headset and the USB transmitter. To reset the headset, press and hold the power button for 10 seconds until the LED on the headset turns off. To reset the USB transmitter, unplug it from the console or PC, wait for 10 seconds, and then plug it back in.



    If the issue persists, you can try updating the firmware of the headset and the USB transmitter. You can download the latest firmware from the Turtle Beach website and follow the instructions provided to update the firmware.



    If none of the above steps resolve the issue, it's possible that there may be a hardware issue with either the headset or the USB transmitter. In this case, I would recommend contacting Turtle Beach support for further assistance with updating the firmware version of the headset.

    Thank you,

    Microsoft Community Moderator
  7. Iron Mounta1n Win User

    I can hear friends, they can't hear me.

    You don't say what kind of headset it is but I had the same issue with my Turtle Beach Stealth 500X.

    Turns out the USB hub I put between the transmitter and the xbox was the culprit.

    When I connected the transmitter directly to the Xbox, whalla.... mic worked again.

    Regards,

    Joe
  8. smileskybird Win User

    Optical Out - What is it for??

    Connecting to a home theatre system? My Xbox 360 Slim has one and I use it to connect my wireless Turtle Beach headset's RF transmitter. So it is a necessary port on the console.
Thema:

Power issues with Xbox One and Turtle Beach transmitter.

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