Power cord

Hey there DEADMANS187,

Thanks for reaching out to the Forums for clarity on getting a new power cord. You should be able to purchase this accessory through any certified reseller of Xbox products including gaming stores and the like but you might want to check on their site. The
Xbox One X and S have the same kind of power supply so if you find one of those you should be good.

Thanks for reading!

I think if it is the same pkug and it pass the same amount of electricity you are set, I never tried that so do it at your own risk.

I would recommend you try GameStop/EB Games/Planet X (or check GameStop.com to before you head to your local store) or look for one at Amazon.com.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today JSGAMER5918

Where are you located?
Xbox Series S supports voltage between 110V-240V and 2.3A (You can double check this at the back)

It seems that the power cord that you're using can damage the console in the future if the console receives that extra 10V or the extra 4A

Hi Nick,

Thanks for reaching out to the forums. We see you have a question on a repair. We recommend to request a call from support. They will be able to assist you further.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad