Power cord for replacement unit - SR: 1435611447

Hi there,

As far as I know, depending on the power cord itself, if it's just the cord (so not the power supply) you might find a matching one at an electronics store. As long as it meeds the power requirements for the console (and it fits the slot) the cord should
be fine.

If it's also the power supply (only came with the original Xbox One console, both S and X have an internal power supply) then contacting Xbox Support is the best option to order a new power supply.

Hey tjamesmac! To make sure you get the right version you will want to contact our

phone or chat support teams. Thanks!

--------------------------------------





Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Yep you click "power supply replacement" and "service not available." Guess they are so concerned with the amount of demand they aren't really focused on this type of small replacement items.

Lucky,

You should be able to get a cord but it would be getting the entire power brick and cord. You can simply go to
https://myservice.xbox.com , register your console, then click replace an accessory, and select Power Supply. Granted I know you may not need the entire thing but at least you can receive an official
replacement without having to worry about voiding your warranty. Hope this helps!

Sorry I wasn't specific enough, it's an Xbox one and upon looking at the cords I'm getting different information. The power supply says input of 100V but the original cord says 7A 125V on the wall plug and 10A 250V on the part that plugs into the power
supply, then the cord in question says 10A 125V on the part that plugs into the Xbox.