Power cord falls out

DecidingLight65 · Apr 9, 2018

When i got my Xbox one s about 3 months ago the power co fit very loosely falling out if moved. Now it won't stay in at all. What should I do? I can't afford unnecessary purchases right now.

:)

SilverEye1991 · Apr 9, 2018

Power cord

Just to be safe I wouldn't try plugging one into another systemClick to expand...
Click to expand...

Because the power supply is inside the console the cable is just a standard power cable so it is absolutely fine to use with whatever piece of electronics you have.

Not wanting to do it is just as nonsensical and paranoid as not wanting to use the USB cable you got with your Samsung phone with your Sony one. There's nothing proprietary about them.

TechSGT1 · Apr 9, 2018

xbox one made a loud pop noise and shut down

I don't mind the way the instructions are worded, EXCEPT the one that says:

"Connect the power supply directly into a wall outlet. Do not use any surge protectors or extension cords, because they can affect the performance of your power supply."

This would be a LOT easier to do, and I would DO It if the darn power supply cord was long enough so that 2 things were possible:

1. You should be able to leave the power brick on a STABE surface, and not have to worry the thing falls off the surface: The Cord is TOO SHORT to allow me to plug the cord directly into the wall, and the brick can hit the floor unexpectedly (as has happened
to me TWICE.

2. The Power cord is not as LONG as the 360's cord: I understand the fact that the new brick has some special surge protection, but in addition to the fact that the cord is too short, the cord connected to the brick can come loose, and fall out of the
brick - I HAVE to use surge supressors in here, because I live in an older building with a generator, and would much rather have it plugged to a suppressor, and have the spike knock out the surge protector, rather then an XBOX One Power Supply.

How does one TELL/ASK XBOX to make a better power Brick/Longer Cord: at least 6 foot would be good, that way the thing stays on the FLOOR???

Brian

Mister Taurus · Apr 10, 2018

Hey there DecidingLight65,

We appreciate you reaching out to us with this issue. The power cord can take a little force to be set in place. We also recommend only using official power sources to avoid issues. If you believe you need a replacement, you would need to
arrange a replacement.

Mister Taurus

Hey there DecidingLight65,

We appreciate you reaching out to us with this issue. The power cord can take a little force to be set in place. We also recommend only using official power sources to avoid issues. If you believe you need a replacement, you would need to
arrange a replacement.

TechSGT1

I don't mind the way the instructions are worded, EXCEPT the one that says:

"Connect the power supply directly into a wall outlet. Do not use any surge protectors or extension cords, because they can affect the performance of your power supply."

This would be a LOT easier to do, and I would DO It if the darn power supply cord was long enough so that 2 things were possible:

1. You should be able to leave the power brick on a STABE surface, and not have to worry the thing falls off the surface: The Cord is TOO SHORT to allow me to plug the cord directly into the wall, and the brick can hit the floor unexpectedly (as has happened
to me TWICE.

2. The Power cord is not as LONG as the 360's cord: I understand the fact that the new brick has some special surge protection, but in addition to the fact that the cord is too short, the cord connected to the brick can come loose, and fall out of the
brick - I HAVE to use surge supressors in here, because I live in an older building with a generator, and would much rather have it plugged to a suppressor, and have the spike knock out the surge protector, rather then an XBOX One Power Supply.

How does one TELL/ASK XBOX to make a better power Brick/Longer Cord: at least 6 foot would be good, that way the thing stays on the FLOOR???

Brian

XBF Steven R

Hey there DEADMANS187,

Thanks for reaching out to the Forums for clarity on getting a new power cord. You should be able to purchase this accessory through any certified reseller of Xbox products including gaming stores and the like but you might want to check on their site. The
Xbox One X and S have the same kind of power supply so if you find one of those you should be good.

Thanks for reading!

HyperVenom523

I think if it is the same pkug and it pass the same amount of electricity you are set, I never tried that so do it at your own risk.

BryGuy v1

I would recommend you try GameStop/EB Games/Planet X (or check GameStop.com to before you head to your local store) or look for one at Amazon.com.

Power cord falls out