Power brick stays orange

Hi, Stephanie. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps from this link to sort out the issue, https://support.xbox.com/en-US/help/hardware-ne....

If that step doesn't work, please try the steps from this link to sort it out, https://support.xbox.com/en-US/help/hardware-ne....

If the steps from the links don't sort out the issue, please also try connecting your console to a different wall outlet and then try turning it on. Let me know if it works.

If you can try using a different power supply, please check if it works fine first with a different power supply.

If trying a different outlet and a different power supply doesn't sort out the issue, It definitely is a console issue. I would highly recommend reaching to a near repair center near your area to have the console repaired since the service center has discontinued repair services for Xbox One consoles.

Edit: The power brick DOES flicker and suddenly turn off for about 5 seconds and then goes back to staying orange. Is this a sign to get a new power brick?

Got a new power brick today now my console works,if your power brick stays orange and white light comes on for 2-3 seconds and goes of then you have a faulty power brick you need to get it exchanged.

It should be white when on... I'm using a spare power brick as the other one wouldn't turn on and stayed orange

Does the light stay on when you unplug it from the wall ?

Does the orange light on the 360 power brick stay on constantly ?

I think this is part of the design.