Power brick cannot light on and the console cannot be turned on

Discus and support Power brick cannot light on and the console cannot be turned on in XBoX on Consoles to solve the problem; Recently I move from singopre to America and took my xbox1 with me. However, the console cannot be turned on and the power brick always is dark even... Discussion in 'XBoX on Consoles' started by taaringyanc, Oct 1, 2016.

  1. taaringyanc
    taaringyanc Guest

    Power brick cannot light on and the console cannot be turned on


    Recently I move from singopre to America and took my xbox1 with me. However, the console cannot be turned on and the power brick always is dark even after I used a voltage converter. I can use the converter in my G751jt. So I am sure is not the power problem
    of the converter cuz G751jt has higher power than xbox 1. Anyone can help me?

    :)
     
    taaringyanc, Oct 1, 2016
    #1
  2. HassanB
    HassanB Guest
    2 Flashing Red Rings

    You could try, but I don't believe it's the power brick that's the issue. When the console is turned on, the power brick should be green. When the console is turned off the power brick should display an orange color. If it was flashing orange, red, or no
    light then there would be a problem.
     
    HassanB, Oct 1, 2016
    #2
  3. New March update?

    Seriously, just turned my console off to notice the light start blinking then turn off. Looked at the power brick and it was orange, turned my console back on to be greeted with a green update bar Power brick cannot light on and the console cannot be turned on :)
     
    GaryWinteringham, Oct 1, 2016
    #3
  4. Power brick cannot light on and the console cannot be turned on

    InvasiveHASAN, Oct 3, 2016
    #4
  5. `10 months into ownership of an Xbox 1 and it self destructs, in form and fashion as the the 360. What piece of junk.
     
    brondie-333375BB-DCD6-4ABF-BD44-A16195F3BB4F, Oct 3, 2016
    #5
  6. Hey there taaringyanc,

    It's likely that the converter has caused this issue. We never recommend using one of those with the console. As InvasiveHASAN suggested, it sounds like the power supply has gone bad and we'd suggest obtaining a replacement through the
    online service center.
     
    Mister Mascot, Oct 31, 2018
    #6
  7. Mister Mascot Win User

    Power brick cannot light on and the console cannot be turned on

    Hey there taaringyanc,

    It's likely that the converter has caused this issue. We never recommend using one of those with the console. As InvasiveHASAN suggested, it sounds like the power supply has gone bad and we'd suggest obtaining a replacement through the
    online service center.
  8. brondie-333375BB-DCD Win User

    Power brick cannot light on and the console cannot be turned on

    `10 months into ownership of an Xbox 1 and it self destructs, in form and fashion as the the 360. What piece of junk.
  9. InvasiveHASAN Win User

    Power brick cannot light on and the console cannot be turned on

  10. HassanB Win User

    2 Flashing Red Rings

    You could try, but I don't believe it's the power brick that's the issue. When the console is turned on, the power brick should be green. When the console is turned off the power brick should display an orange color. If it was flashing orange, red, or no
    light then there would be a problem.
  11. gds1972 Win User

    Power brick won't turn off

    Hi

    The power brick for the Xbox One console never fully turns off if your console is set to instant on mode the light on the power brick will remain white with the console switched off and if the console is set to power save mode the light will be orange/yellow
    when the console is switched off.
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Power brick cannot light on and the console cannot be turned on

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