Possible Shadowban

LucidPXL · May 7, 2022

So a couple of months ago, I realized I couldn't chat with anyone in Minecraft Bedrock Ed., I could still receive their messages but they couldn't receive mine. I asked Cubecraft, the server I usually play on, if I was muted but they said I hadn't gotten one. Does anyone know if this is a shadow ban and if yes, is it possible to remove it or to get "un-shadowbanned"?

:)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Just a friendly reminder though that in regards to your concern you may need to reach out to Mojang because we can only validate if there is a suspension through Xbox Live via https://enforcement.xbox.com/

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing being shadowbanned.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Knight, are you referring to a suspension placed on your account?

Or you are referring to an in-game suspension with shadowbanned?

Please give an update in order for further information will be given.

Thank you very much.

Chogun Rua

If it's a game specific ban then you need to contact the developers.

Game specific bans are nothing to do with xbox/Microsoft.

its not. when you get banned in game theres a notification and it doesn't allow you to search games. i can search games it just never finds one for me,.

Daft Badger

If it's a game specific ban then you need to contact the developers.

Game specific bans are nothing to do with xbox/Microsoft.

OK Fowl

Enforcement is a different team, but this page explains their process more: http://xbx.lv/1oJUuz9

You can always submit a case review if eligible. Here is the info on how to do that: http://enforcement.xbox.com/home/howto#sub-topic0-6

Possible Shadowban