Possible missing rewards

Discus and support Possible missing rewards in XBoX Rewards & Social to solve the problem; I missed the fine print the on the offer saying you will receive the 15000 points within 15 days. My pending rewards show way less than that on that... Discussion in 'XBoX Rewards & Social' started by Locke Kincaid, Dec 4, 2016.

  1. Locke Kincaid
    Locke Kincaid Guest

    Possible missing rewards


    I missed the fine print the on the offer saying you will receive the 15000 points within 15 days. My pending rewards show way less than that on that purchase.

    :)
     
    Locke Kincaid, Dec 4, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Possible missing rewards-progression?

    Hello Dingus Chief,

    Apologies for the inconvenience. We will adjust your account for the additional punch. However, as Smwutches says, the Simply Rewarding offer is only for purchases made after activating the offer. Since the offer began in March, that purchase would not be
    eligible.
     
    XBLRewards8, Dec 4, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Possible missing rewards-progression?

    Support will check on the punchcard, but since you preordered it before the Simply Rewarding offer began, it would not be eligible for that offer.
     
    Smwutches, Dec 4, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Possible missing rewards

    XBLRewards8, Dec 6, 2016
    #4
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Possible missing rewards