Possible Issue to Xbox Insider Hub App

Hello Troysch,

Thank you for bringing this issue to our attention. Due to being part of the insider program, it is possible due
to being a tester for Beta updates.

By choosing Accept, you’re agreed to provide us with feedback through any official Xbox Insider apps, sites or forums,
or other spaces maintained by or affiliated with the Xbox Insider Program.

The

Xbox Insider Hub app and Xbox User Redditis
where our Xbox Insider users will go to post issues with the Insider program.

Hope this helps.

Hi Arandsor,

Not a problem! We'll continue to monitor this issue if any others have a similar problem. If you'd like to help the Xbox Insider team, you can report this issue through the Xbox Insider Hub app and include a description of this issue and add a screenshot
if you'd like. First, you need to have the
Xbox Insider Hub app downloaded.

Immediately after you encounter a problem or unexpected behavior, report it:

1. Press and hold the Xbox button.
2. On the What do you want to do? screen, choose Report a problem. This will open the Xbox Insider Hub app.

From there you can look for known issues or report a new problem. You can find more information on reporting problems on the Xbox

here.

Hi

It is possible to remove the console from the Insider program yourself by using the Xbox Insider Hub app on the console, Please be aware that at the moment Insiders are running the same software version that is being used by everyone else in the community.

With your games with gold issue have you tried to obtain the content by using the
Xbox web site?

Hi Erelyn,

You can
report issues on the Xbox One through the Xbox Insider Hub app. You just need to install the app from the Store and then hold the Xbox button to pull up the power menu and you should now see "report a problem". The Insider Hub app will open and take you
to the report section where you can put the description of the issue along with screenshots like the ones you provided here.

I hope this helps!

Hello Reaper0983,

Thank you for posting in Microsoft Community.

For the insider version of the Xbox app this update about the installed games not showing should be reported to the Team Xbox.

To report this issue to the Xbox team, you can use the Xbox Insider Hub app on your Xbox console or Windows 10 PC. Here are the steps:



1. Open the Xbox Insider Hub app. (The report can be through this app or through Xbox app.)

2. Click on the "Report a problem" button.

3. Select the category that best describes your issue.

4. Provide a detailed description of the issue you are experiencing.

5. Attach any relevant screenshots or videos that can help the Xbox team understand the issue better.

6. Submit the report.

For more details, please check: Provide feedback to Team Xbox | Xbox Support



The Xbox team will review your report and work on resolving the issue as soon as possible. Thank you for being an Xbox Insider and helping to improve the Xbox experience.



Sincerely,



Microsoft Community Moderator