Port forwarding & VPN - UPNP not successful on series X

How would you port forward and/or enable UPnP on my router? My settings say "UPnP not successful."

@Miss Portia:

I have tried:

-port forwarding disabled, UPnP disabled

-port forwarding enabled, UPnP disabled

-port forwarding disabled, UPnP enabled

-port forwarding enabled, UPnP enabled

I see the same disconnect issues for all four combinations.

Yes I have set the upnp setting to on in the router settings this still isn't working I tried port forwarding but is says the routers wan ip is unknown. It's my series x I'm having the issue with the old xbox one s it works fine

It's UPnP -OR-

port forwarding or DMZ or port triggering.

UPnP should be disabled if you use port forwarding or DMZ or port triggering.

Hi there
Scott,



Thanks for reaching out! I'm sorry to hear about the network connection on the Xbox One X.

A network port lets your Xbox One console communicate with the Xbox Live servers and other Xbox One consoles over the Internet.

To let your Xbox One console communicate with Xbox Live, you might have to
open or forward ports, which means you'll be making a configuration change to your firewall or network hardware, such as a router.

Port forwarding for Xbox One is done on your router or other network hardware, not on the Xbox console itself.

If you are receiving the error with UPnP, Try this:
UPnP not successful in your network settings

Try this and let us know the results.