Port Forwarding, UPnP, DMZ

I recently changed my internet service provider from AT&T to Time Warner. In the process ofd doing so I was required to buy a new router/modem. I have tried everything they have said to try and I am still getting random disconnects from XBOX Live.

I bought a Motorola SBG6782-AC

I have set up my xbox with a static ip of 192.168.0.59

I have set up a static ip on my pc of 192.168.0.150

my default ip (gateway) on the router is 192.168.0.1

I have opened all the ports as directed but here is where my issues seems to be.

It asks for a internal ip address in the port forward set up and an external ip.

Which IP's go where and which ip's are they asking for. The PC, the router, or the xbox 360? I have tried using various combinations to to avail.

:)

 

Error Status report

It's UPnP -OR-

port forwarding or DMZ or port triggering.

UPnP should be disabled if you use port forwarding or DMZ or port triggering.

 

STILL CAN'T PLAY and HAVE BAD NAT

Also UPnP can block Port Forwarding and DMZ from working

DMZ can block Port Forwarding and UPnP from working

Port Forwarding can block DMZ and UPnP from working



So use ONLY one of those & make sure the other two are disabled in your router.

 

PLease I have been working on this for 2 weeks and 2 days. TWC won't help me. Motorola sent me to a website, and I followed the damn directions 100x, and XBOX Live says it is not on their end. So irritating cause the only reason for the switch in the
1st place was to play games online with a faster service!

 

I don't know if your using an Xbox 360 or an xbone, as the ports can be different, but to answer your question,

The internal IP address and external IP should be the IP of your device e.g 192.168.0.59,

You'll need to do one lot of entries for your Xbox and another for your pc.

See link for reference,

portforward.com/.../Xbox_Live_360.htm