Por que no me deja comprar en store -[Translation - Why won't you let me shop]

Hello JavierPrietodelira,

Thanks for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Which item are you attempting to purchase? Does an error message or error code appear when the issue occurs? Are you attempting to
purchase the item on an Xbox One, Xbox 360 or Windows 10 computer? Be sure to let us know the results
JavierPrietodelira!

Te aparece algún error en pantalla?

-[Translation - Do you see an error on the screen?]

Tendría que comprar Minecraft para Windows 10 para jugarlo en la PC.

-[Translation - You would have to buy Minecraft for Windows 10 to play it on PC.]

por eso lo compre esa versión de todos modos si quiero comprarla no me deja

-[Translation - that's why I bought it that version anyway if I want to buy it doesn't let me]

A mi no me deja comprar el gears 4, me dice que el pago no puede ser procesado y que me ponga en contacto con el soporte de microsoft.

[translation]

To my not let me buy the gears 4 he tells me that the payment can not be processed and put me in contact with microsoft support.

Alguien sabe por no me deja entrar a la casa de subasta me sale como bloqueado en el forza 4

-[Translation - Anyone know why he won't let me enter the auction house, it comes out as locked in forza 4]