popup won't load when i try to purchase minecraft

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community. Each version of Minecraft has to be purchased on its respective platform, so it is necessary to buy another version. Regarding the problem you are having, I suggest you contact Minecraft support as it is the specific problem with their website. To contact them please use the link below.

https://help.minecraft.net/hc/en-us/requests/new

* Thank you in advance for contacting, I hope this can help you.

I've tried all the things you listed but it still doesn't work. When I try to run minecraft as an administrator two user account control popups happen and then I get the same error as before.

The Minecraft upgrade for the Xbox One edition has expired, text from https://support.xbox.com/en-US/games/game-titles/minecraft-better-together-update

"If you own the disc version of Minecraft: Xbox One Edition and you have played for at least 5 hours or purchased an item between
September 2016 and September 2017, you will also receive a digital copy of Minecraft under Ready to install.
This offer is valid until January 31, 2018, after which time you will need to purchase a digital version of Minecraft."

It appears that you will need to purchase the new version, as the upgrade offer has ended.

Well, if that game disc was already deprecated by the time I bought it, I would expect the item to not be sold anymore. Either way, getting a lot of popups (and new popups after updates, so it's not the old popups) telling me "YOU CAN UPGRADE FOR FREE" is
also very misleading. When I click the upgrade, it does take me to a page selling "normal" minecraft, I don't see "better together" anywhere.

Thanks anyway, I guess!

EDIT: Today I just got a brand new button, in caps, telling me to upgrade for free. Definitely a new button, telling me it's free even though it apparently is not.

I don't think this is the game's fault. Minecraft runs very well on my device, it can launch and play smoothly expect for Xbox account login. I downloaded Xbox app to see if I can have a good luck to login on that app. However the same infinity
loading page turned up.

When I tried logging in Xbox on Minecraft on another Android device, it pops a window to let me choose a Microsoft account, however on this post's device, it didn't give me a popup whether it is Minecraft or Xbox app.

I purchased and downloaded Plants vs Zombies Garden warfare, and the game won't play. When I try to load the split screen mode, it either stays black, or black with the daisy spinning. Also, the sound stopped working.