Poor upload speeds on Xbox One X Alpha and SA

Just not been an issue with my original Xbox one, Xbox one S or Xbox one X. My S is in alpha and X is in alpha SA.

Tentei habilitar o NAT na sua operadora, também verifique as configurações de portas dos modens.

Você está conectado por cabo ou wifi?

Conectado por cabo, o roteador fica do lado do console.

Hoje fiz um teste e levei o console na casa de un amigo que tem outro operadora e a velocidade de upload subiu. Agora so preciso saber como falar pra minha operadora sobre, o que eles tem que fazer, porque pra todos os aparelhos da casa a velocidade de upload
é de 50MB e peo Xbox menos de 2MB. Aparentemente o problema é na operadora...

[Translation -Connected by cable, the router is on the console side.

Today I did a test and took the console in the house of a friend who has another carrier and the upload speed went up. Now I just need to know how to tell my carrier about, what they have to do, because for all devices in the house the upload speed is 50MB
and peo Xbox less than 2MB. Apparently the problem is in the carrier …]

Have you reached out to your Internet provider to see if there is any issues with connecting to Xbox Live services through their Internet? Also here is a Xbox Support page that can help walk you through the steps to get your connection working properly.

https://beta.support.xbox.com/help/Hardware-Network/connect-network/xbox-one-network-connection

Tentei habilitar o NAT na sua operadora, também verifique as configurações de portas dos modens.

Você está conectado por cabo ou wifi?

[Translation-I tried to enable NAT on your carrier, also check the port settings of the modems.

Are you connected by cable or wifi?]

Thanks Christyna, I'll try to talk with them about this. Only to be sure, there's any information I have to give them to do some tests or somthing like this? I access Xbox Live from Brazil.