Poor customer service.

Dark spawn wolf · Jan 5, 2019

Honest question. Why is xbox customer suport trash. Ive been a on a xbox player for close to 16 year and it only gets worse. No phone numbers to call not live people to trouble shoot their products. Only reffernce guides that 9/10 don’t work and when
someone finally responds they they reffer you to the same page the didnt work the first time.... if i wanted **** service id rather move to a cominist 3rd world country..

:)

XBF Chris J

Hello Matthew,

You seem to have been answered multiple times in this, and your
original thread. This thread will be locked, as duplicate threads are against the Forum Guidelines. Your

original thread will be kept open for discussion, and you can always come back to this thread to view your post and all responses.

Thank you and happy gaming!

ChiefJoboo

This has been their policy when repairing devices in countries that do not have a repair location near to you.

Unfortunately you will have to send it to their nearest repair facility, with you paying postage, and they will send you a replacement back.

For more info contact xbox support:
http://support.xbox.com/contact-us

MarsNeedsTacos

That's an industry issue, not an Xbox issue, launch day patches are on every platform. It's a tough time to have slow Internet.

Smwutches

Phone/chat support would be the only ones who could issue a refund. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Rubyslippers03

I just tried this and the two options given were this forum and put in a request to an xbox gamer..... can you please give me a direct link to request a callbak in Australia please

Poor customer service.