Points not showing in account suddenly

My account has suddenly stopped showing rewards from purchases. It recorded money spent as my Star rating increased to 4 / 8% but for some reason a few weeks later there are no points waiting for deposit in respect of this.

Not sure why or what is going on here.

:)

 

bata points issues

i purchased a point card for 14.99 i redeemed on my account and its not showing up as points on my account

 

gold membership not showing up on xbox console

My account is showing that I do not have a gold membership but it was renewed with a 12 month membership only about 3 months ago. I was online today but suddenly wont let me on. Any ideas?

 

Hello naturalhighNZ,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP payback for December, so it is too early to see the Credits pending.