Points not depositing

Discus and support Points not depositing in XBoX Rewards & Social to solve the problem; My points have been piling up for a while now and still not deposited a41d5ff3-103a-4c73-9c5b-d6ef46e0e22b Discussion in 'XBoX Rewards & Social' started by Fro apocalypse, Dec 8, 2016.

  1. Points not depositing


    My points have been piling up for a while now and still not deposited

    :)
     
    Fro apocalypse, Dec 8, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Points not depositing.

    Hello Lobstah,



    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your 50,000 Credit event occurred on the 6th, you should expect it to be deposited in the end of month deposit cycle. Since your previous deposit on the 14th went off without a hitch, we do not foresee any issue with this end of
    month deposit.
     
    XBLRewards8, Dec 8, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Points not depositing

    Hello Burnip,

    Since you registered as a Great Britain region Rewards Member, we cannot complete a deposit of GBP into your Microsoft Account, since it is set to the United States region and only accepts USD.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
    you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
    https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours.

    While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
    from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not a date of "???", then your account has successfully been re-registered. If you open a new post
    after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.
     
    XBLRewards8, Dec 8, 2016
    #3
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Points not depositing